Contact us via telephone

Solihull Connect logo

If you have not been able to find the information or service you need today on our website please let us know.

There are many council and partner services that can be dealt with on the telephone, saving you a trip to one of our Walk-in Centres.

When you call the Contact Centre you will speak to one of our Customer Service Advisors. They will be able to deal with your enquiry, but if they can't they will be happy to refer your enquiry to the right team.

What to expect when you contact us.

Opening hours

Day Open Close
*Closed on
bank holidays
8.30am 5.30pm
Tuesday 8.30am 5.30pm
Wednesday 9.00am * 5.30pm
Thursday 8.30am 5.30pm
Friday 8.30am 5.30pm
Saturday Closed

* Note: The Contact Centre does not open till 9.00am on Wednesday to allow for staff briefings and training.

** Note: The Solihull Connect Adult Social Care line does not open till 10.00am on a Wednesday to allow for staff briefings and training.

Live Chat

graphic which links to our Live Chat service


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