How to pay your Council Tax
Direct Debit is the simplest and safest way to pay.
Most people now choose to pay by Direct Debit and are protected by the Direct Debit Guarantee. You can choose to pay by direct debit on the 1st or the 15th of the month.
To set up a Direct Debit call 0121 704 8100 with your Council Tax account number, bank sort code and bank account number.
You can also print, fill in and return our Direct Debit Instruction form.
We are currently experiencing an intermittent issue where a failed payment message may be received when a payment is made.
If you receive this message do not make a second payment, please call 0121 704 6209 so we can check if your payment has been received.
Please rest assured that this intermittent issue is being investigated as a matter of urgency.
Make a payment
If you need any help making a payment or creating an account please read our Frequently Asked Questions.
Pay using your debit or credit card by calling 0300 456 0502.
This service is available 24 hours a day, 7 days a week, calls are charged at a local rate.
Visiting in person
You can pay by cash, debit card or credit card by visiting one of our Solihull Connect walk in centres.
You can pay by cash, cheque or debit card at any Post Office. You can ask for a receipt. You will need to take your bill with you. Please allow 5 working days for your payment to reach your account.
You can find PayPoint at local shops, supermarkets, newsagents and petrol stations.
Take your bill to any shop or petrol station displaying the PayPoint symbol. You must pay in cash. Please allow at least 5 days for your payment to reach your account.
If you would like to make a payment directly from your bank account to pay your Council Tax, please use the following bank details for the Council:
- Sort Code 20 07 71
- Account Number 50521825
- and quote your eight digit Council Tax account number
Bills sent before 30 April are payable in 10 monthly instalments or upon request before 15th April can be paid over 12 months.
To discuss changing the date or number of instalments please call 0121 704 8100.
Bills sent out after 31 December must be paid in full.
Where bills are sent out between these 2 dates, the number of instalments will be reduced proportionately.