How to pay your Council Tax

Direct Debit

This is the most convenient way to pay and you are protected by the Direct Debit Guarantee. You have a choice of 2 dates when setting up a direct debit agreement, the 1st or the 15th of the month.

To set up a Direct Debit, telephone 0121 704 8100 with your Council Tax account number, your bank sort code and bank account number.

You can also print, fill in and return our Direct Debit Instruction form.

Online

Pay online now

Pay using your debit or credit card on our secure online payment facility (If paying by credit card a charge equivalent of 1.65% of your payment is incurred) .

This is available 24 hours a day, 7 days a week.

Telephone payment

Pay using your debit or credit card by calling 0300 456 0502.

This service is available 24 hours a day, 7 days a week, calls are charged at a local rate.

Visiting in person

You can pay by cash, cheque, debit card or credit card by visiting one of our Solihull Connect walk in centres

By post

Send your cheque or postal order to:

Income and Awards
PO Box 1761
Council House
Solihull
B91 9RR

Please make cheques or postal orders payable to ‘Solihull Metropolitan Borough Council’ and ensure you quote your account number and address on the back of the cheque or postal order.

You should allow 7 working days for your payment to reach your account. If you would like a receipt, please send your bill with your payment.

Post Office

You can pay by cash, cheque or debit card at any Post Office. You can ask for a receipt. You will need to take your bill with you. Please allow 5 working days for your payment to reach your account.

Paypoint logo

PayPoint Outlet

You can find PayPoint at local shops, supermarkets, newsagents and petrol stations.

Take your bill to any shop or petrol station displaying the PayPoint symbol. You must pay in cash. Please allow at least 5 days for your payment to reach your account.

Please note if you pay your Council Tax by credit card a charge equivalent of 1.8% of your payment is incurred.

Instalments

Bills sent before 30 April are payable in 10 monthly instalments or upon request before 15th April can be paid over 12 months.

Bills sent out after 31 December must be paid in full.

Where bills are sent out between these 2 dates, the number of instalments will be reduced proportionately.

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