Report a flood
In an emergency dial 999 or 112.
If the flooding is from:
- a highway such as blocked drains or a ditch - call us on 0121 704 8004
For all other types of flooding (groundwater, surface water and flooding from small watercourses) please call 0121 704 8004
Local flood warnings
The Environment Agency report live flooding updates within the West Midlands area.
Ever wondered where the rain goes?
CIRIAs susdrain project has launched an exciting new animation on Sustainable Drainage Systems (SuDS).
Types of flooding
Flooding can occur in a variety of ways:
Surface water flooding
When water flows across or sits on the ground and is unable to enter watercourses or sewers. Surface water flooding normally happens after an intense rainfall period and can be difficult to predict.
Fluvial flooding occurs when a watercourse cannot cope with the amount of water flowing into it. It is important to note the difference between a main river (which is the responsibility of the Environment Agency), e.g. the River Blyth, or other smaller watercourses that are important, and an ordinary watercourse which can simply be a ditch.
Groundwater flooding occurs when the water table rises above the surface. This normally happens after a prolonged period of rainfall and is very difficult to predict.
Sewer flooding happens when network of pipes that take water away become blocked or simply overloaded due to an excessive amount of water.
This is extremely rare and is caused when a structure fails to hold water back.
Cesspools and septic tanks
We offer a private service for the emptying of cesspools and septic tanks, please call 0121 704 6158.
Real time updates
We've installed community flood risk cameras in Meriden, Dorridge and Dickens Heath which allow us to monitor key assets in real time.