Your duty to dispose of waste responsibly

As a householder, you have a legal obligation (Duty of Care) to take all reasonable measures to ensure that your waste is disposed of properly.

All householders are required to ensure waste is only removed from their home by a registered waste carrier. This includes Amey, who carry out waste and recycling collections on behalf of Solihull Council.

How can I prevent my waste being disposed of illegally?

Whenever you are considering arranging for anyone other than Solihull Council or Solihull Community Housing to collect any waste from your household, always carry out the following checks:

  • Don’t be afraid to ask questions - you have a Duty of Care to take reasonable steps to prevent someone else dumping your waste unlawfully. Always ask a carrier what exactly is going to happen to your waste and seek evidence that it is going to be disposed of appropriately
  • Ask for details of their waste carrier registration - before removing household, garden or construction waste check if the waste carrier you're using are registered by searching the Environment Agency's public register of waste carriers or by calling 03708 506 506
  • Record the vehicle registration numbers of any vehicle used by a private waste carrier to take your waste away - if waste is found dumped illegally and traced back to you, investigators will have more information with which to trace the culprits; the more information that can be provided, the better chance of us being able to tackle those responsible
  • Ask for a proper invoice and receipt
  • Never accept unsolicited offers to have waste taken away - such as door to door salesmen
  • Get more than one quote and expect to pay a reasonable fee - the fees that legitimate waste carriers have to pay to dispose of waste that they collect are not cheap. An unusually low quote, or an offer to take rubbish away for free in order to profit from any scrap metal that may be among it, should be treated with suspicion
  • Remember - always ask for their waste carrier number and if in doubt check their details with the Environment Agency - it is you that could face a fine of up to £5,000 if you do not and your waste ends up being fly-tipped illegally

If you require any further information please read our Frequently Asked Questions.

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