Bulky waste collection service

If you have a large household item such as a piece of furniture or a fridge you wish to dispose of, we offer a bulky waste collection service at a small charge.

Christmas 2018

The final bulky waste collections for 2018 will take place on Thursday 20 December.

Our collection service starts in 2019 on Tuesday 8 January.

Alternatively, if you have unwanted furniture which is in good condition, you could donate it to charity, see our furniture reuse page for more details. 

It is your responsibility to dispose of your unwanted items in a lawful and responsible way.

For any items made of separate parts (such as a bed base or fridge and freezer) each part is classed as 1 item.

From 1 April 2018:

  • collection of 1 item - £14.50
  • between 2 and 5 items - £23.00
  • between 6 and 10 items - £30.00

Book and pay

Before you request a collection please read our terms and conditions and list of unacceptable items.


Complete our online booking service

By phone

Telephone 0121 704 8000

If you need help paying

If you are in receipt of means tested benefits a concession of 25% is available. To receive this reduction you must book your collection by telephoning 0121 704 8000.

How do I cancel or change my booking?

If you wish to cancel your booking or change the items or date please telephone 0121 704 8000. Any cancellations or changes to your booking must be in line with our terms and conditions.

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