Bulky waste collection service
If you have a large household item such as a piece of furniture or a fridge you wish to dispose of, we offer a bulky waste collection service at a small charge.
Alternatively, if you have unwanted furniture which is in good condition, you could donate it to charity, see our furniture reuse page for more details.
It is your responsibility to dispose of your unwanted items in a lawful and responsible way.
For any items made of separate parts (such as a bed base or fridge and freezer) each part is classed as 1 item.
From 1 April 2018:
- collection of 1 item - £14.50
- between 2 and 5 items - £23.00
- between 6 and 10 items - £30.00
Book and pay
Before you request a collection please read our terms and conditions and list of unacceptable items.
Complete our online booking service
Telephone 0121 704 8000
If you need help paying
If you are in receipt of means tested benefits a concession of 25% is available. To receive this reduction you must book your collection by telephoning 0121 704 8000.
How do I cancel or change my booking?
If you wish to cancel your booking or change the items or date please telephone 0121 704 8000. Any cancellations or changes to your booking must be in line with our terms and conditions.