Worried about someone?

Report a safeguarding concern

Everyone has a responsibility to safeguard children, young people and adults who may be at risk of abuse.

If you are worried about someone:

  • In an emergency, please call: 999
  • If there is no immediate risk, call the police on: 101

Concern about a child or young person

To report a child or young person at risk call 0121 788 4333 (Monday to Thursday 8.45am - 5.20pm, Friday 8.45am - 4.30pm).

If you are calling out of working hours (Evenings, weekends or bank holidays) please call 0121 605 6060

Visit the safeguarding children webpage for more information.

For professionals
If you work with children or young people you can report a concern online using our inter-agency referral form.

Safeguarding adults

If you are a member of the public and worried about your own safety or about the safety of someone else, please contact us using our online form or you can call us on 0121 704 8007.

Visit our safeguarding adults webpage for more information.

If you are a professional wishing to report a safeguarding concern, please visit Report a safeguarding concern - information for professionals page for further information.

Who can contact us?

Anyone can contact us, including:

  • If you're at risk of, or are being abused or neglected
  • Family members
  • Friends and neighbours
  • Someone working for the council; a private, independent or voluntary organisation
  • Members of the public

What will happen next?

  • Anything you tell us will be kept in confidence, but we may need to share certain information to keep you safe.
  • We will listen to your individual circumstances and look at how serious the situation is before deciding how to respond.
  • Our first priority is to ensure you, and any other people who may also be at risk, are safe.
  • We will follow a careful and sensitive process to help decide what to do next.
  • We will work together with all of the relevant organisations and give you information and advice.
  • We may need to investigate or take further action in order to protect you.
  • We can provide an advocate for you and your carer.

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