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Rubbish and recycling missed roads - Friday 9 May 2025

Due to operational difficulties we have not been able to collect from some roads on Friday 9 May. We have rescheduled the collection to take place today (Monday 12 May 2025).

You can view the list of roads on our missed collections page.

We apologise for the inconvenience caused.

If you need to contact us, using our Do It Online page is the easiest way. Our online services are available all day, every day. 

You can call us if you have an out of out of hours emergency.

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How you can get in touch

If you need to find an answer, apply for or report a problem with Council services, our Customer Services site is here to help.

You can easily connect with Solihull Council by creating a customer account.

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You can:

  • contact us 24 hours a day, 7 days a week
  • save time filling in forms as your details will be saved
  • track the progress and respond to your open requests

Our free email update service can help keep you connected to and informed about the services that matter most to you.

You can contact us by email at connectcc@solihull.gov.uk.

If you have a housing enquiry please contact Solihull Community Housing online or call 0121 717 1515.  

Our Live Chat service can help with any questions you have.

Live Chat is available:

  • Monday to Friday from 10.00am to 12.00pm and 2.00pm to 4.00pm (Excluding bank holidays)

If you know the service you require visit our Contact us by telephone page.

For general enquiries please call 0121 704 8001.

If you need to report an emergency out of hours, please call:

  • housing on 0121 717 1515
  • social Services on 0121 605 6060
  • all other services on 0121 704 8000

Emergency numbers

If you have any difficulties calling our out of hours service, you can reach us on the following emergency mobile numbers:

  • general support on 07350426515
  • social services (Emergency Duty Team) on 07350426528 or 07350426529