Contacting Solihull Council

Do it online

Our online forms are a great way to get in touch with us quickly and easily..

• Visit our Council Services page and use the Report, Apply, Pay and Find buttons for a full list of our online services.
• Make a complaint or compliment
• Give feedback about our website

Telephone, email or write

Contacting services directly

To contact a specific service or department: there are contact details at the top of every web page to show the most appropriate telephone number, postal address and email for that service.

To find the service you're interested in, use the search box at the top of this page. Enter the words you want to search for, then click on the 'Go' button.

Alternatively, use the A to Z of Services

The Council also operate a corporate contact service which handles enquiries for a number of popular council services. You may be directed to contact this team for your enquiry.

For other general enquiries please either:

• phone our general enquiries line on 0121 704 6000 (open 8.00am until 6.00pm)
  
• Minicom: 0121 704 8058 (For customers with a hearing loss)
  
• Main Fax: 0121 704 6114
  
• Email connectcc@solihull.gov.uk or
  
• Write to: 
  
  Solihull Council
  Council House
  PO Box 18
  Solihull
  B91 9QS

In person

Solihull Connect walk-in centres can deal with all your queries.

Printable map and directions for visitors to Solihull Council House

Contacting your councillor

See our Councillors page and click on their name to see contact details. Councillors can normally be contacted by telephone, fax, e-mail, in writing or they may hold a surgery, where you can discuss a matter in person.

Contacting your MP or MEP

If you would like to write to your MP or MEP, see our page on Solihull's Members of Parliament and Members of the European Parliament.

Out of Hours Emergencies

The telephone numbers below can be used to report an emergency out of hours:

• Housing: 0121 717 1515
• Social Services: 0121 605 6060
• All other Services: 0121 704 8000