Emergencies

Information about dealing with emergencies and after-care, contacting us in an emergency out-of-hours, flooding and securing your property.

• After care
  If you have been a victim of fire then you already know how traumatic and devastating it can be, but having the right assistance and advice there when you need it will help you through this difficult time.
• Attending fires
  When you dial 999 and ask for the Fire Service, your call is sent to the emergency call handling centre which routes all calls for this area to West Midlands Fire Control. Calls are normally answered within 1 to 5 seconds. Control will confirm with you the address of the incident and help will be despatched immediately.
• Civil Emergency
  Information about emergency planning and how the Council is ready to respond during emergencies, business disruption or major catastrophies.
• Civil emergencies - Business Continuity Advice
  What is Business Continuity and how do I do it? Business continuity is not something that only large businesses should think about. No matter what size your business is, how many people it employs, your business must be prepared, because any form of interruption has the potential to seriously affect, yours, and your employees' livelihoods.
• Civil emergencies - Trauma Support Service
  Information about support provided after a major incident.
• Emergency plans for flooding
  The Environment Agency operates a flood warning system, giving information to the public, media, emergency services and local Authorities.
• Pipelines - emergency plans
  Information about gas pipelines
• Radiation
  Information about radiation
• Roads and highways - flooding - clearing drains and gullies
  Information on different types of flooding and what we can do about it.