Health and safety at work - investigation

Information about investigations into accidents and complaints relating to health and safety.

Inspections on Work Related Accidents are dealt with in the following way

• inspections of business premises such as offices, shops and warehouses to ensure conditions are satisfactory and safe.
• investigation of accidents at work which involve either staff or the general public.
• investigation of complaints relating to health and safety.
• we provide information to businesses and members of the public to increase general awareness of health and safety.
• we do not deal with Council buildings and employees, in manufacturing, construction or food industries.
• health and safety in food premises is dealt with by our safety pollution team except in food manufacturing which is dealt with by the Health and Safety Executive.
• council buildings, manufacturing and construction industries are also dealt with by the Health and Safety Executive.
• more information: you can find more information on the Health and Safety Executive web site

When a reportable accident occurs on my premises, who do I need to notify?

Employers are required by the above Regulations to report certain incidents occurring at work.

Under previous arrangements, reports had to be sent directly to the enforcing authority where the incident occurred (either the Health and Safety Executive [HSE] or local authority for that area). However, on 1 April 2001, the HSE launched a new incident reporting service - the Incident Contact Centre (ICC) This centre acts as a central point to which all employers and businesses throughout the UK can report work-related health and safety incidents, irrespective of their location. The ICC aims to:

• simplify reporting arrangements, by providing employers with an integrated 'one-stop shop' for them to contact with details of all reportable work-related accidents, diseases and dangerous occurrences. This should ensure there is a more efficient incident reporting system across the country;
• ease the administrative burden on companies by reducing the paperwork involved in accident reporting and give employers a choice of method for notifying work-related health and safety incidents (by internet; email; phone; fax or post);
• publish information on a web site of reported incidents, broken down by type of incident, geographical region and sector.

Contact details for the ICC are as follows:

• by post: ICC, Caerphilly Business Park, Caerphilly, South Wales, CF83 3GG
• by telephone: 0845-300-9923
• via internet: http://www.hse.gov.uk/riddor/  The telephone service will be open from 0830 until 1700 weekdays, whilst the internet. Employers using the telephone or internet services will receive a copy of their report to ensure details are correct, and to provide them with a record to keep.

If you wish, the previous arrangements of reporting to your relevant enforcing authority can still be used in preference to the new incident contact centre.

Contact Details

For more information please contact Health & Safety
Telephone:0121 704 8383
Email: safety@solihull.gov.uk