Visit a Walk-in Centre
Maybe you haven't been able to find the information on our website, or your enquiry is too complicated for the phone, you can always visit one of our Walk-in Centres.
What can I expect when I visit a Walk-in Centre?
The Walk-in Centre has a team of Customer Service Advisors on hand to provide a personal service when dealing with your queries. In depth enquiries are dealt with at the Customer Service Desk. We can deal with a number of different enquiries at the same time. For example, Housing Benefit, Council Tax and Blue Badge enquiries can be completed in one convenient visit rather than going to different floors of the Council House.
What you can expect when you visit us.
Walk-in Centre locations
-
Solihull Connect Library Square,
Ground Floor,
Library Square,
Solihull,
West Midlands, B91 3RG -
Solihull Connect at Shirley Police Station,
285 Stratford Road,
Shirley,
Solihull,
West Midlands, B90 3AR -
Solihull Connect at The Bluebell Centre,
Ground Floor West Mall,
Chelmsley Wood,
Solihull , B37 5TN -
Solihull Connect at Balsall Common Library,
283 Kenilworth Road,
Balsall Common,
West Midlands, CV7 7EL.
(Thursdays 10.00am - 2.00pm only)
Walk-in opening times
|
Library Square |
Shirley Police Station |
Chelmsley Wood |
Balsall Common |
|
|---|---|---|---|---|
|
Monday |
9.00am - 5.00pm |
9.00am - 5.00pm |
9.00am - 5.00pm |
|
|
Tuesday |
9.00am - 5.00pm |
9.00am - 5.00pm |
9.00am - 5.00pm |
|
|
Wednesday |
10.00am - 5.00pm |
9.00am - 5.00pm |
10.00am - 5.00pm |
|
|
Thursday |
9.00am - 5.00pm |
9.00am - 5.00pm |
9.00am - 5.00pm |
10.00am - 2.00pm |
|
Friday |
9.00am - 5.00pm |
9.00am - 5.00pm |
9.00am - 5.00pm |
|
|
Saturday |
9.00am - 1.00pm |
|
9.00am - 1.00pm |
|
Accessibility
Access guides for our Connect Walk-In Centres are available at DisabledGo.
- Solihull Connect Walk-In Centre
- Shirley Connect Walk-In Centre
- Chelmsley Wood Connect Walk-In Centre
Solihull Connect has been awarded with Customer Service Excellence