Replacement Wheelie bin or recycling container
My wheelie bin or recycling container is damaged and I need a new one?
Boxes, white sacks and wheelie bins that are reported as damaged will only be replaced if they have become unserviceable and not useable. We do not replace containers for cosmetic reasons. We may repair bins if the body is still serviceable, for example if the wheel is broken we may replace the wheel only.
If we do need to replace the whole container, please leave the damaged container, empty and available for collection. We do not deliver a replacement if the damaged item is not available.
My wheelie bin or recycling container has gone missing and I need a new one?
If your wheelie bin or recycling container is lost or has been stolen we will replace it free of charge, provided that you have not already had a replacement within the last 24 months. If you have already had a replacement within the last 24 months there will be a charge for the replacements so please put your house name/number and road name on your wheelie bins and recycling containers as this will make it much easier for you to find your bin and for our refuse collectors to return the correct bin or container to the property they collected it from.
I have moved to a new home and need waste and recycling containers?
We will provide these free of charge, please see moving house page.
Can I collect my replacement container?
You can collect replacement white recycling sacks and flexi recycling box lids at one of our Walk in Centres.
Cost of replacement containers (Supply and Deliver)
| Replacement Container | 2013/2014 Charge |
2013/2014 Concessionary Charge (25% discount) |
|---|---|---|
| Green Wheelie Bin | £45 | £33.75 |
| Green/Black Box | £12.50 | £9.40 |
| White Sack | £11.00 | £8.25 |
| 140 litre Black Wheelie Bin | £29.50 | £22.15 |
| 240 litre Black Wheelie Bin | £45 | £33.75 |
| Flexible Lid | £2.05 | £1.55 |
Cost of replacement containers (Collection only)
| Replacement Container | 2013/2014 Charge |
2013/2014 Concessionary Charge (25% discount) |
|---|---|---|
| White Sacks | £2.20 | £1.65 |
| Flexible Lids | 55p | 40p |
Please note that our refuse and recycling containers are stored in an outside compound and therefore are exposed to the weather and associated environmental factors.
Frequently Asked Questions
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Why are you charging for replacement containers?
Every household in the borough was provided with wheelie bins and recycling containers when the services started. However, the Council can no longer meet the cost of providing people with replacements.
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When do I need to let you know my container has gone missing or been damaged?
Please notify us as soon as possible if your container has been damaged, lost or stolen. -
Why can we only collect white recycling sacks and flexi recycling box lids from the Walk in Centres?
We are unable to store large quantities of containers at our Walk in Centres as they have limited storage space.
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What if I don’t want to pay for replacement recycling containers?
You can take your recycling to one of our mini recycling centres or to Bickenhill Household Waste Recycling Centre.
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What if I don’t want to pay for a replacement green wheelie bin?
You can compost your garden waste at home or take it to Bickenhill Household Waste Recycling Centre.
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What if I don’t want to pay for a replacement black wheelie bin?
We no longer collect refuse in black sacks. You can take your refuse to Bickenhill Household Waste Recycling Centre.
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Doesn’t my council tax cover this cost?
Every household in the borough was provided with wheelie bins and recycling containers when the services started. However, the Council can no longer meet the cost of providing people with replacements.
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If you are charging can I purchase an additional black bin?
No, we only supply one black wheelie bin per property.
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If you are charging can I buy an extra green wheelie bin?
Yes, you can buy extra green wheelie bin through our additional green garden waste services or alternatively extra green waste can be taken to Bickenhill Household Waste Recycling Centre.
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What happens to old wheelie bins or recycling containers once you have collected them?
They are recycled.
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If I can’t have a replacement green wheelie bin for free, can I just put my garden waste in with my household rubbish?
No. We will not collect your black wheelie bin if there is garden waste inside. You can compost your garden waste at home or you can take it to the Household Waste Recycling Centre.
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If I can’t have a replacement black wheelie bin for free, can I use my green wheelie bin for household waste?
No. We will not collect your green wheelie bin if it has household waste inside.
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If I can’t have a replacement black wheelie bin for free then can I have purple sacks?
Purple sacks are only given to properties which are unsuitable to accommodate a wheelie bin, such as homes with steps, maisonettes or homes without a front garden.
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Can I purchase additional recycling containers?
Yes, you can purchase additional recycling boxes and white sacks.
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Can I purchase a wheelie bin elsewhere and use it?
We can only empty Council identifiable wheelie bins.