Bulky Waste Collection Service

If you have a large item such as a piece of furniture or a fridge etc you wish to dispose of, we offer a Bulky Waste Collection Service at a small charge.

Alternatively, see our donating furniture to charity webpage to see if they are able to collect the item for free.

How do I arrange a collection?

Fill in the Bulky Waste Form and send it back to us with a cheque for the collection.

You can also arrange a collection and payment over the phone. Contact 0121 704 8000. Payment is taken at the time of booking using a credit or debit card.

Once Enterprise Managed Services Plc have received the form and payment, you will be contacted by them to arrange a mutually convenient day for collection. It is essential that a daytime telephone number is provided so we can contact you.

What you need to do

• Items MUST be easily accessible for the collection vehicle - as near to the kerbside as possible also note items cannot be carried down steps 
• Provide easy access to the items for collection
• Put all the items outside. We will not enter a house, garage, shed or flat.
• Do not fill items with other rubbish.
• Bundle / secure together any loose items, e.g. rolled up carpets, tie together all pieces from any dismantled furniture.
• Put the items out for collection by 7:30am

What we will do

• Remove only the items booked and paid for, changes cannot be made.
• Collect a maximum of ten black bags at any one time.
• Inspect the items before we collect them if necessary.
• Telephone you to arrange a collection day.

What we will not do

• Remove items from inside a house, flat, garage or shed
• Offer a house clearance service
• Collect more than 10 items on one request
• Disconnect or dismantle items
• Collect any DIY waste such as rubble, bricks, tiles, boards and wood.
• We retain the right to refuse a collection.

Completing and returning the form

• If you have a credit or debit card you can request a bulky collection by telephoning Solihull Connect on 0121 704 8000.
• You can visit Solihull Connect or your local Housing Office to request a collection.
• The Bulky Waste form is available on this site and can be printed off or you can ask for one to be posted to you; telephone Solihull Connect on 0121 704 8000 or email connectcc@solihull.gov.uk
• Completed forms and payment must be returned by post to:
  
  Solihull Connect Contact Centre,
  The Bluebell Centre
  West Mall
  Chelmsley Wood
  B37 5TN
  

Cheques and postal orders must be made payable to Solihull MBC. DO NOT SEND CASH THROUGH THE POST

Items not collected

• Green garden waste - a separate service is available
• Bricks, concrete blocks, tiles and the like
• Building materials, soil and rubble
• Wood, timber, sheds and fencing
• Car and engine parts
• Sheet glass, windows and patio doors etc.
• Storage heaters
• Cast iron objects e.g. baths
• Hazardous waste including asbestos and chemical waste
• All liquids including cooking oil, petrol, engine oil, brake fluid etc
• Pianos
• Garage doors

The resident need not be present.

Charges applicable from 1 April 2010