Council Housing

How to apply for a Council House and/or a Garage, information on Accommodation Certificates (fit-for-use), Allocation Points, Appeals, Arrears/Late Payments, Communal Heating Charges, Community Safety, Crime, Equipment/Adaptations, Home Exchanges, Home Improvement Grants, Insurance, Homelessness, Housing Register, Parking, Supported Tenancies, Surveys and Tenancy Issues.

• Allocation bands
  Information about the point system that is used as a guide when allocating council housing .
• Council estates - parking
  Information on parking restrictions for Council tenants.
• Council housing - current tenancy arrears
  Information about how to make your rent payments, what happens if the rent is not paid and what to do if you are experiencing difficulties paying.
• Council housing - evictions
  We have a duty to collect all rent due for our dwellings as this income is vital to fund other housing services. We take all reasonable steps to try to resolve tenancy or rent arrears problems. However, if all else fails, we will apply to the Court to repossess a property.
• Council housing - late tenancy arrears - rents
  Rent arrears are what you owe in unpaid rent. Rent arrears are caused by late payments, missed payments and part-payments.
• Council housing - tenancy issues
  We deal with a wide range of issues relating to Council tenancies, including taking repair reports, collecting rents and payments, managing rent arrears, providing advice and helping local tenant/resident groups.
• Council tenants
  General information about responsibilities of being a council tenant
• Existing council tenancy
  Your feedback is very important to us as it helps us to shape the way services are delivered. If you would like to comment on any aspect of our services please let us know.
• Home exchange
  If you are a Council or a Housing Association tenant you normally have the right to swap your home with another tenant (called a mutual exchange) provided you have permission from us/your landlord.
• Home modernisation - council properties
  The Decent Homes Standard (DHS) is the target the Government has set to make sure that all Council homes are comfortable and modern.
• Housing - insurance claims against the council
  We insure against structural damage to Council Homes, however we do not insure any contents belonging to the tenant. We strongly urge you to purchase contents insurance.
• Housing allocations
  Information on how we prioritise and allocate council housing applications.
• Housing allocations - change of tenancy
  Your tenancy agreement is the document you sign when you agree to become the tenant of your home. There are a number of ways you can apply to have your tenancy agreement changed, including joint tenancy, transfer to a partner and succession.
• Housing applications
  Information on how to apply for a council house
• Lighting - council communal flats
  We are responsible for repairs to communal areas in blocks of flats including stairs, landings, door entry systems, communal lighting, communal windows and courtyards. If you notice a light bulb which needs replacing, please report it to us as soon as possible.
• Property alteration by tenant
  You have the right to carry out improvements to your home, provided you ask for permission (in writing) and carry out any work to the guidelines that we give you.
• Rehousing decision appeal
  An applicant who has been informed that they are ineligible for an allocation of housing accommodation, who is unhappy about having their housing need priority reduced or removed, or who wishes to question any decision made about the facts of their case, can ask for a review.
• Services and communal repairs
  Information on repair responsibilities in communal areas (e.g. in a block of flats)
• Supported tenancies
  Supported housing services help you to live independently in your Council home whilst keeping an eye on your health, welfare and social needs and assisting you to access any other services that you may require.
• registering for a council property
  How to apply to be added to the Council Housing register. Includes information on allocation points, priorities and property types.