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SMBC & Age UK Solihull launch Winter Warmth campaign

SMBC & Age UK Solihull launch Winter Warmth campaign

Publish date:Friday, November 2, 2018

The Winter Warmth campaign, which is co-ordinated by Solihull Council and Age UK Solihull, is offering free advice, information and practical assistance to residents who are at risk from the cold. The service is not just for elderly or unwell residents but for anyone who needs help staying warm this winter.

The helpline has re-opened on 0121 704 8080 and is open Monday to Friday, 9am to 5pm, offering help with issues such as: 

  • Providing emergency heaters if your heating breaks down
  • Receiving a ‘Safe and Well’ visit from West Midlands Fire Service
  • Making a ‘Warm Home Discount’ application and joining the ‘Priority Services Register’
  • Finding a tradesperson for emergency repairs
  • Practical help on making your home warmer this winter
  • Advice on finding a cheaper energy provider
  • Benefits and debt advice.

Councillor Karen Grinsell, Cabinet Member for Adult Social Care and Health said: “The Winter Warmth campaign will help to keep vulnerable residents safe this winter. I’d urge friends, relatives and neighbours of ‘at risk’ residents to keep an eye out during the winter months and call the helpline if there’s any concern.”

Lucy Garratt, Head of Services at Age UK Solihull, said: “Cold weather can be dangerous for some residents of the borough. Older people and residents with respiratory or cardiovascular illnesses are particularly at risk during the colder months and therefore it is essential that people call the helpline if they are having any difficulty in staying warm.”

Top tips for keeping warm this winter:

  • Keep your main living area at 21°C and other rooms at 18°C
  • Have at least one hot meal and hot drinks throughout the day
  • Layer up - many layers of clothing are best
  • Keep the heating on overnight
  • Have your gas appliances and boiler serviced and set to the correct seasonal temperature
  • Keep doors and windows closed
  • Move about as much as possible
  • Remember to get your flu jab


This year, there is a new vaccine available for people over 65, which is more effective in protecting them against the flu virus. GPs will be inviting eligible patients when they have supplies of the right vaccine available. Local pharmacies will also be able to provide the new vaccine when they have supplies.   People over 65 should wait until the right vaccine is available, so that they get the best protection against flu.  Speak to your GP or local pharmacy for more information.

For more details about Winter Warmth you can contact Age UK by calling 0121 704 8080 or by visiting one of their local community advice centres, which are located at Chelmsley Wood Library and The Core.

You can also find out more online at


«January 2019»

Free first time central heating

Solihull Council, working with Dodd Group and Act on Energy, is offering eligible residents free gas central heating installation through the Warm Homes Fund.

Read more
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