Register for Notification of New Applications - Privacy Statement
Data Protection
This is the privacy statement for the Register an Email Address for Notification of New Planning Applications by Ward or Address form.
Contact details
Your information will be held by Development Control who can be contacted on tel 0121 704 6373 or on email developmentcontrol@solihull.gov.uk
How we will use your information
The information you provide will be accessed and used by Council staff in order to keep you informed of new planning applications by email. After a maximum of 90 days you will no longer receive notifications from the Council. Your details will be logged on computer databases for recording purposes and then passed to authorised Council staff. It may also be used to monitor the performance of Development Control and to identify trends within our service.
Who else it will be shared with
The information you provide may be shared with other Council services and partner organisations to ensure our records are kept accurate and help us to identify services you may be entitled to or interested in.
How long it will be kept
The information you submit will not be kept for any longer than is needed. The length of time will depend upon whether the Council has a business need for keeping the information and/or if the law requires that we keep the information for a particular length of time.
How we will ensure it is accurate
The information captured by Development Control and recorded onto a secure database will be compared with other CRM system links into the Council's other systems to ensure that information is accurate. To help keep our records up to date when customers contact the contact service the information that we hold on CRM will be confirmed and changed as required. These changes will be passed to the Information Management Team who will co-ordinate the amendment of other Council systems.
How we will safeguard it
The information will be kept in a secure office environment. It will be held on computer databases that can only be accessed by authorised members of Council staff.
All staff undergo training and understand the importance of data protection. Access to Council's systems is via password control so that only people who need to access your information in order to provide Council services are able to.
How people can check the information we hold
Information about this site is available.
How to complain
Information about how to complain is available.
Contact
For more information on Data Protection please contact infogov@solihull.gov.uk.
Please contact web@solihull.gov.uk for comments about this web page, which was updated 12 September 2008.
Further Information
See Contact Us for details of general Council contacts.