Report safeguarding

We all have a responsibility to protect children, young people and adults who may be at risk of abuse.

Worried about someone?

In an emergency, please call 999.

To report a child or young person at risk call 0121 788 4300 (Monday to Thursday 8.45am to 5.20pm, Friday 8.45am to 4.30pm).

If you are calling out of working hours (Evenings, weekends or bank holidays) please call 0121 605 6060.

If you have any difficulties calling our out of hours service, you can reach us on the following emergency mobile numbers:

Visit our safeguarding children page for more advice.

Our professional referral is for people who work with children or young people.

If you are a member of the public and worried about your own safety or about the safety of someone else

You can also call us on 0121 704 8007.

Our safeguarding adults page provides more advice.

Our professionals safeguarding page is for people who work in adult social care.

Anyone can contact us, including:

If you're at risk of, or are being abused or neglected
Family members
Friends and neighbours
Someone working for the council; a private, independent or voluntary organisation
Members of the public

Anything you tell us will be kept in confidence, but we may need to share certain information to keep you safe.
We will listen to your individual circumstances and look at how serious the situation is before deciding how to respond.
Our first priority is to ensure you, and any other people who may also be at risk, are safe.
We will follow a careful and sensitive process to help decide what to do next.
We will work together with all of the relevant organisations and give you information and advice.
We may need to investigate or take further action in order to protect you.
We can provide an advocate for you and your carer.