Solihull Council

The Website of Solihull Metropolitan Borough Council

Solihull Winter Warmth Helpline

Winter Warmth leaflet

Keep Warm, Keep Well - that’s the message being sent out to vulnerable and older residents in Solihull this winter.

A special Solihull Winter Warmth helpline has been set up on 0121 704 8080 for people who require urgent help this winter. Lines are open Mon-Fri between 10am - 4pm.

We are working together to help keep you warm during the winter months. We can give you advice about your heating bills, making your home energy efficient and information about the grants and loans available for insulating your home or installing/replacing central heating.

The Winter Warmth Helpline provides information and advice for vulnerable residents who need urgent help such as:

  • Finding a tradesperson for emergency repairs
  • Help with an emergency heater if the central heating system breaks down
  • An electric blanket if they cannot afford to heat their bedroom
  • Warm clothing if they are struggling to afford it
  • Emergency food supplies
  • Debt advice and assistance to pay bills.

People can also get general advice about their energy bills, and the grants and loans available for installing insulation or replacing central heating by calling the Energy Saving Trust Advice Centre on 0800 512 012.

Top tips for keeping warm this winter: 

  • Keep internal doors closed to stop draughts
  • Have at least one hot meal and hot drinks throughout the day
  • Layer up - many layers of clothing are best
  • Close curtains at dusk
  • Ensure your heating is 21°C in your home
  • Keep your heating on overnight
  • Ensure your home is well insulated and boiler serviced
  • Contact your energy supplier about Social Tariffs or Priority Register Schemes.

For more information residents can download the Winter Warmth Leaflet.


Further Information

Contact

Tel: 0121 704 8080 Email: connectcc@solihull.gov.uk PO Box 18, Council House Solihull, B91 9QS

Attachments

Solihull Metropolitan Borough Council
Solihull Connect, Library Square, Solihull West Midlands B91 9RG UK
0121 704 6000
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