Privacy Notice - Local Area Co-ordination Team

Nature of work

Local Area Coordinators support people facing issues around health, disability or ageing, to stay strong through family, friends and community. They can help people to get the information they need, find practical solutions, make plans, meet other people and get involved in community life.

Why we need your information

In order to work alongside people to:

  • Build and pursue their personal vision for a good life
  • Stay strong, safe and connected as contributing citizens,
  • Find practical, non-service solutions to problems wherever possible
  • Build more welcoming, inclusive and supportive communities

Type/Classes of information processed

We keep a record of information individuals tell us about their personal circumstances. We keep basic information such as:

  • Personal details (Name, Home Address, Contact Telephone Numbers, Date of Birth, Gender, Ethnicity, NHS Number, Date of Death)
  • Health conditions, disability, diagnosis
  • GP details
  • Lifestyle and social circumstances
  • Financial details
  • Housing needs
  • Property Type
  • Key Access Code
  • Family details
  • Lifestyle and social circumstances
  • Employment and education details

Who information is processed about

Information is processed about:

  • People with an assessed or appearance of care and support needs
  • Carers
  • Family members

Who information may be shared with

Where necessary or required, we share information with:

  • Family
  • Associates or representatives of the person whose personal data we are processing
  • Healthcare professionals
  • Social and welfare advisors or practitioners

How long we will keep your information

Information is kept for a maximum of six years.

Transfers Overseas

Information is not transferred overseas.