Business rates and payments

Business rates COVID-19

In response to COVID-19 the Government announced a grant scheme to support local businesses.

These grants have been vital to our local economy, helping ensure the survival of shops, cafes, hotels, restaurants and many other businesses. The grant scheme has now ended but information about the scheme can be found here.

The latest news on Business and Investment can be found here.

Business rates is a local tax that is paid by the occupiers of all non-domestic/business property, in the same way that Council Tax is a tax on domestic property.

Business rates, also called non-domestic rates, are charged on properties not used for domestic purposes such as shops, factories, hotels and offices.  However, the property doesn't have to be used for a business - if it is used for purposes which are not domestic it is likely to be rateable.  We will send you a business rates bill each year.

We collect business rates from over 4,000 business properties in our borough. Under the business rates retention arrangements introduced from 1 April 2013, authorities keep a proportion of the business rates paid locally.

If you pay business rates, there are several rate exemptions that you may be eligible for.

You can also view how our business rates are calculated.


Payment for the financial year starting in April and ending in March will be by 10 monthly instalments from April to January or upon request before 15 April can be paid over 12 months.

Your instalment due date will be the 1st of the month unless you request to pay on the 15th .

You can pay your business rates by:

Direct Debit

Direct debit is the preferred method of payment for businesses within Solihull. To register simply download our direct debit application form.


Pay online now

You will need a debit or credit card and your business rates account reference number.


Pay using your debit or credit card by calling 0300 456 0502.

This service is available 24 hours a day, 7 days a week, calls are charged at a local rate.

You will need your debit or credit card and your business rates account reference number.

In Person

You can pay by cash, cheque or card at one of our Solihull Connect walk in centres.

By Bacs 

Make payment to Barclays Bank, Solihull MBC Business Rates account quoting your 8 digit account number:

  • sort code 20-07-71
  • account number 604 74 320

Problems paying

If you have problems paying your business rates, please contact us immediately on 0121 704 8175.

Business rates reductions are available in some cases, whilst every effort will be made to reach a mutually acceptable agreement.

If payment is not received, reminder notices will be issued. If these are ignored, further recovery action will commence. This could result in a Court Summons and the instruction of enforcement agents to seize goods.

A Charging Order may also be put in place where the property is owned by the business and, if necessary, Bankruptcy of the business will be sought.

Live Chat

graphic which links to our Live Chat service


Is this information helpful?

Tell us how we can improve this page

Contact us

This site uses cookies to improve your experience.
To learn more about what cookies are and how to manage them visit