Guidance for people who are Clinically Extremely Vulnerable (CEV)

Update 19 July 2021

This guidance is for everyone who has been identified as clinically extremely vulnerable (CEV). If you are in this group, you will have received a letter from the NHS or from your GP telling you this.

Shielding advice was paused on 1 April 2021. If you require additional care and support to help you stay safe and well, there is further advice below.

As restrictions have been eased following the move to Step 4 of the roadmap, we are advising clinically extremely vulnerable people, as a minimum, to follow the same guidance as everyone else. It is important that everyone adheres to this guidance.

However, as someone who is at a higher risk of becoming seriously ill if you were to catch COVID-19, you may wish to think particularly carefully about additional precautions you might wish to continue to take.

Individuals may choose to limit the close contact they have with those they do not usually meet with in order to reduce the risk of catching or spreading COVID-19, particularly if they are clinically extremely vulnerable and if COVID-19 disease levels in the general community are high. It is important to respect and be considerate of those who may wish to take a more cautious approach as restrictions are lifted.

You can find the full guidance here.

It is really important to look after your mental health. The ‘Every Mind Matters’ website offers advice and practical steps that you can take to support your wellbeing and manage your mental health during this pandemic.

You can visit it at

  • Councils will look to provide assistance with accessing food wherever possible and many supermarkets offer delivery slots.
  • If you do not have internet access, Solihull Council can connect you to the support that is available in your local area.
  • More information about food and food deliveries is available on the Here2Help Help with food page.
  • Please remember that the NHS is open, and we urge you to continue to access all the NHS services that you need. It is likely to be safer for you to use the NHS than to try to manage alone.
  • If you are concerned about the impact of COVID-19 on your health, speak to your GP, hospital clinician or use NHS111.
  • Hospital and doctors’ appointments should be attended.
  • Carers who support you will continue to visit.
  • Your Local Authority can assist in care and support - 0121 704 8704.
  • You can also quickly and easily access a range of NHS services from home, including ordering repeat prescriptions or having an online appointment with your healthcare professional. To find out more visit: or download the NHS App. You should also continue to receive support from social care if you require it.
  • Please make sure your GP has your most up to date contact details, including your home address and, if possible, a personal email address.
  • Please visit to get more information on what government support is available to everyone during the pandemic.
  • NHS Volunteer Responders are also available to help with things like collecting shopping, medication or other essential supplies and with transport to medical appointments. They can also provide a regular, friendly phone call which can be provided by different volunteers each time or by someone who was previously advised to shield and will stay in contact for several weeks. More information is available at or you can call 0808 196 3646 between 8.00am and 8.00pm