Guidance for people who are Clinically Extremely Vulnerable (CEV)

This guidance is for everyone who has been identified as clinically extremely vulnerable (CEV). If you are in this group, you will have received a letter from the NHS or from your GP telling you this.

In line with the government’s roadmap, people who are CEV are NOT advised to shield from 1 April 2021.

Everyone identified as CEV will be written to outlining why they no longer need to shield and what help is still available.

This guidance replaces any previous guidance on shielding.

Although CEV people will no longer be advised to shield, we still recommend that you take extra precautions to protect yourself while the virus is still spreading in our communities. The updated guidance provides practical steps that cover things like socialising, travel and going to work and school. These are not rules but advice, so you can choose whether you wish to follow them or not.

You can find the full guidance at

In addition to this advice, you must continue to follow the regulations that are in place for everyone during the pandemic. This includes rules on mixing with people from other households.

It is really important to look after your mental health. The ‘Every Mind Matters’ website offers advice and practical steps that you can take to support your wellbeing and manage your mental health during this pandemic.

You can visit it at

Until the social distancing rules are eased more widely, it is important that you continue to keep the number of social interactions that you have low and try to reduce the amount of time you spend in settings where you are unable to maintain social distancing.


  • Everyone is advised to continue to work from home where possible, but if you cannot work from home you should now attend your workplace. Your employer is required to take steps to reduce the risk of exposure to COVID-19 in the workplace and should be able to explain to you the measures they have put in place to keep you safe at work.
  • The Coronavirus Job Retention Scheme (furlough) has been extended until 30 September as has the Self-Employment Income Support Scheme (SEISS). You may continue to be eligible throughout this period.
  • From 1 April you will no longer be eligible for Statutory Sick Pay (SSP) or Employment and Support Allowance (ESA) on the basis of being advised to shield.

Here in Solihull we are continuing to work in partnership with schools to ensure they are fully supported.

Clinically extremely vulnerable pupils and students should return to their school or other educational settings.

  • If you are aged 16 or older, you should already have been offered your first dose of the vaccine. If you have not yet received your first dose, please contact your GP.
  • For children aged 12 to 15 years, vaccination may be appropriate for those with severe neuro-disabilities. This option should be discussed between parents/guardians and the child’s clinician or GP. For other children aged 15 and under, whilst further research is being done, vaccination is not yet recommended.
  • If you have received your first dose, you should still ensure you take up your second dose of the vaccine when it is offered to you. Having two doses should further increase your level of protection.
  • No vaccine is 100% effective and therefore even if you have had both doses, there is still no absolute guarantee that you will not become ill from COVID-19. Therefore, you should continue to take the extra precautions set out in this guidance to help protect yourself.
  • Councils will look to provide assistance with accessing food wherever possible, if you have already registered for priority access to supermarket delivery slots, supermarkets will continue to offer priority access until 21 June.
  • If you do not have internet access, Solihull Council can connect you to the support that is available in your local area.
  • More information about food and food deliveries is available on the Here2Help Help with food page.
  • Please remember that the NHS is open, and we urge you to continue to access all the NHS services that you need. It is likely to be safer for you to use the NHS than to try to manage alone.
  • If you are concerned about the impact of COVID-19 on your health, speak to your GP, hospital clinician or use NHS111.
  • Hospital and doctors’ appointments should be attended.
  • Carers who support you will continue to visit.
  • Your Local Authority can assist in care and support - 0121 704 8704.
  • You can also quickly and easily access a range of NHS services from home, including ordering repeat prescriptions or having an online appointment with your healthcare professional. To find out more visit: or download the NHS App. You should also continue to receive support from social care if you require it.
  • Please make sure your GP has your most up to date contact details, including your home address and, if possible, a personal email address.
  • Please visit to get more information on what government support is available to everyone during the pandemic.
  • NHS Volunteer Responders are also available to help with things like collecting shopping, medication or other essential supplies and with transport to medical appointments. They can also provide a regular, friendly phone call which can be provided by different volunteers each time or by someone who was previously advised to shield and will stay in contact for several weeks. More information is available at or you can call 0808 196 3646 between 8.00am and 8.00pm