If you have had a drop in income as a result of COVID 19 - including losing your job, losing contracts or a drop in household income because someone else in your household is self-isolating or in hospital - there is lots of advice and support available.
Help and support this winter
Winter can often be a difficult time for people. This year we know it could be even harder so Solihull Council has worked with local voluntary groups to create an information booklet to help you. Inside you’ll find information to help you keep warm, healthy and safe plus details of financial help and assistance. Wherever possible there are telephone numbers as well as web addresses.
If you are worried about paying your rent, please call:
- Solihull Community Housing (SCH) tenants - the SCH Contact Centre on 0121 717 1515.
- Other tenants (including private rented and housing association) - please contact Solihull Connect on 0121 704 8200.
A member of staff will talk you through what support is available and connect you to the right services and information for your needs.
In exceptional circumstances we can provide one off support with mortgage arrears.
If you receive Housing benefit or Universal Credit Housing Costs and need help with your rent you may be eligible for a Discretionary Housing payment.
You can also get help from the SCH Money advice team.
If you are out of work, on reduced pay or on a low income, you may be eligible for a council tax reduction.
If you are experiencing severe financial hardship or have experienced a crisis or event through no fault of your own and you have claimed any statutory exemption or discount that is available, you may also be eligible for a council tax discretionary reduction in liability.
Housing benefit, universal credit and other support
There's lots of financial help available if you've had an income drop as a result of COVID-19.
For information about housing benefit, universal credit and links to other grants and support please see here.
If you don’t have an income, your pay has significantly dropped or you are waiting for benefits, please contact Solihull Connect on 0121 704 8284. A member of staff will talk you through what support is available and connect you to the right services and information for your needs.
For up to date information about Coronavirus, COVID 19: Guidance for Businesses, please visit Solihull for Success.