Energy bills rebate

The energy bills rebate scheme has closed

All payments have now been made to those households eligible for a £150 energy bill rebate payment. The energy bill rebate scheme is now closed.

If you need help with food, energy, financial advice or wellbeing please visit our Here2Help page.

Energy rebate

Payments direct to Council Tax Accounts FAQ.

We wrote to council taxpayers in April 2022 inviting them to make an application for the £150 Energy Bill Rebate. According to our records you are eligible for the payment but did not complete an application form before 31 August 2022. We have now credited your council tax account with the £150 Energy Bill Rebate.

The deadline for all payments to be made is Friday 30 September 2022, if we didn’t credit your council tax account by this date you will have missed out on your payment.

The £150 Energy Bill Rebate has been credited to your council tax account and will reduce the amount of council tax you have to pay. If you would prefer to receive the £150 payment directly to you, you will need to request a council tax refund.

To request a refund please email energybillrebate@solihull.gov.uk and provide:

  • your council tax account number
  • the name on your bank account
  • the name of your bank
  • your bank account number and sort code.

Once provided we will aim to process the refund in 14 working days. You will be required to pay the instalments on your bill until the refund is processed and a new bill sent to you.

If you request a refund then your council tax instalments will change and increase from those stated on your bill dated 26 September 2022.

If your council tax account is in credit, then you can request a refund.

To request a refund please email energybillrebate@solihull.gov.uk and provide:

  • your council tax account number
  • the name on your bank account
  • the name of your bank
  • your bank account number and sort code

Once provided we will aim to process the refund in 14 working days.

You can also choose to leave the credit on your account and this will automatically be rolled forward towards your council tax bill for 2023/24. You do not need to contact us to request this.

When there is a change to your council tax instalments, we are legally required to give you 14-days notice of the change before the instalment is due. As your £150 Energy Bill Rebate Payment was credited to your account on 26 September, we cannot collect an instalment on 1 October 2022 as this does not give you 14-days notice.

We will not collect an instalment 1 October 2022, instead your instalments will be collected from 1 November to 1 January as shown on your council tax bill dated 26 September 2022.

If you would like to request additional instalments, please email energybillrebate@solihull.gov.uk with your council tax account number and your contact details and we will contact you to discuss this.

If you have an agreed arrangement in place to pay your arrears this should appear on your new bill dated 26 September. We are aware of a few cases where this does not appear, if this applies to you then you will get a new bill confirming your arrangement in the next 14 working days. Please continue to pay in accordance with your agreed arrangement until you receive your new bill.

Energy rebate FAQ

Following the Chancellor’s announcement on 3 February 2022, households in England that are in council tax bands A to D will receive a £150 energy bill rebate from April 2022 to help with rising energy costs.

This rebate will be available to all households liable on 1 April, in council tax bands A to D and to those in Band E who qualify for the disabled band reduction. It will consists of a one-off payment of £150.

Our FAQ explains how the rebate will be paid and how we will contact you if we need to.

The government recognises that many households will need support to deal with the rising costs of household bills in 2022-23, driven by increasing energy costs.

To provide some immediate relief for these rising costs the government is providing local councils with funding to award a £150 one-off payment to those households that meet the eligibility criteria.

Your property must be in council tax bands A - D and you must be the person who is responsible for the council tax as at 1 April 2022. You can check your council tax band by looking at your latest council tax bill or by checking online using your postcode at Search for a property at GOV.UK.

To be eligible you must live in the property as your sole or main residence.

If your property is in council tax band E and you receive a disabled band reduction so pay council tax equivalent to a band D then you will also be eligible.

Yes, if your property is not your permanent residence (for example it is your second home) you will not be eligible for the payment even if it is in council tax band A - D.

The same applies if you do not live in your property. You will not be eligible if the property is unoccupied even if it is in council tax band A - D.

Yes, you will still be eligible for the payment even if you don’t have any council tax to pay because you get all of your council tax covered by a local council tax reduction.

If you live in a property that is in a council tax band A - D and you are liable for the council tax as long as the property is not empty or the property is not your second home you will be eligible for the payment.

If you paid your council tax by direct debit and that direct debit was taken in April 2022, the £150 payment was paid directly into your bank account.

The bank account must be in the same name as the person who is liable to pay the council tax.

If you did not pay by direct debit or if we needed more information, a letter was sent to you in April 2022 inviting you to apply for the payment using our online application form.

The deadline to complete your application was 5.00pm on Wednesday 31 August 2022.

To be eligible for the payment you must be the liable person for council tax as at 1 April 2022. So, if you move from a Band D to a Band E on 31 March, you will not be eligible.

You can check your council tax band by looking at your latest council tax bill or by checking online using your postcode at Search for a property at GOV.UK.

Depending on how you currently choose to pay your council tax, you will receive your rebate in one of the following ways:

I pay my council tax by direct debit on 1 April

  • If you are in Council Tax Bands A-D (or in Band E and qualify for the disabled band reduction) and paid your Council Tax by Direct Debit on Friday 1 April 2022, we are pleased to say your Energy Bill Rebate has now been processed. This will show in your Bank account under the reference “Solinea 6G1-Direct Ded", from Wednesday 20 April onwards (due to Easter bank holidays).
  • Please email energybillrebate@solihull.gov.uk if you have any queries.

I pay my council tax by direct debit on 15 April

  • your Direct Debit payment will be taken from your account on 15 April 2022
  • you do not need to do anything else, and can expect your rebate to be paid directly into your bank account during the week commencing Monday 25 April 2022.

I do not pay my council tax by direct debit, or I have recently set up a direct debit for my council tax

  • you will receive a letter week commencing 25 April with details of how to apply online for your rebate
  • if you are unable to apply online, the letter will also detail how you can get in touch with us so we can assist in making your application for you
  • once you have applied online, you can expect to receive your rebate directly into your bank account approximately 14 working days after application.

This payment is separate to your council tax, and the Government are simply utilising the existing council tax database to process them and identify those households who qualify. There is no direct correlation between the rebate and your council tax payments.

The criteria on who is eligible for the payment is decided by the government. Solihull Council are acting as the administrators in this process.

If you are in council tax bands E to H, then you may be eligible for support from our discretionary scheme. Details of our discretionary scheme will be published as soon as possible.

Anyone with a second property in council tax bands A to D will not qualify and the council tax rebate is not payable on empty properties.

If you are renting and do not pay council tax as part of your arrangement, then you may not get the rebate paid to you. The Government plans to consult on how to help renters who do not pay council tax directly.

We will pay the energy rebate to the person named on the council tax bill. They will be paid for increased energy costs on behalf of the household.

One £150 payment will be made per eligible household (defined as a person or group of people living in a property that attracts a separate council tax bill).

The rebate is available to people who live in an eligible property for which they are liable for council tax. In most cases, the occupants of a property are liable for council tax, even if the bill is usually paid by someone else.

If you are eligible for the rebate and someone else usually pays your council tax by direct debit, we will not automatically pay the rebate into the direct debit bank account. Instead, you will receive a letter by 25 April with details of how to apply online for your rebate.

The rebate is available to people who live in an eligible property for which they are liable for council tax. It will not therefore be paid to residents of an HMO where the landlord is liable for the council tax bill. If the tenants of an HMO pay energy bills directly, they may be able to access support from the council’s discretionary fund. Full details of the scheme and the eligibility criteria will be published in due course. Please continue to check our website for further details.

We have a small amount of funding to create a discretionary scheme for those who are not eligible for the main rebate.

Full details of the scheme and the eligibility criteria will be published in due course. Please continue to check our website for further details.

If you are notified of your banding on or before 1 April 2022, and you are placed in bands A - D, we will make payment based on the official band allocated by the Valuation Office Agency (VOA).

If you are allocated a band by the VOA after 1 April 2022, further information will be published in due course. Please continue to check our website for further details.

No - you must continue to pay your council tax bill by the amounts and on the dates shown on your bill. If you are struggling to pay, please go to our Council tax and benefits page for help and advice.

More information about the £150 council tax energy rebate, as well as other ways the government is helping with rising energy costs, is available on the gov.uk website.