Here2Help - help to stay safe and well

Seeking help is often the first step towards getting and staying well, but it can be hard to know how to start or where to turn to. We are here to support you with support and advice.

This is a hard time for everyone and it’s normal to feel down sometimes. There are many things you can do to support your wellbeing.

Visit our mental health support pages to find services to help.

Visit our bereavement support services page to find services to help.

Solihull Integrated Addiction Services (SIAS)

If you need support or advice around alcohol or substance misuse, please contact the SIAS in confidence on 0121 301 4141 or visit

While anyone can be affected by loneliness, some groups are more at risk such as teenagers, young adults, single parents, people with a disability and older people.

Many people often find it difficult to ask for help and support, or struggle with finding connections. Here are some ways to manage loneliness, connect with others or simply change our own outlook and behaviours.

If you are feeling lonely or isolated, this can also lead to low mood, but there are services that can offer regular chats on the telephone. One of these is the Chatterbox Action Against Loneliness, a free telephone befriending for older people who enjoy a chat.

Consider joining a group or class that focuses on something you enjoy; you could ask to go along and just watch first if you're feeling nervous

Find out what support is available in your neighbourhood

Our Community Hubs can connect you with a range of services, groups and activities to meet your needs.

Community Connectors and Social Prescribers can also help to connect you with opportunities to improve your health and wellbeing more broadly. You can talk to your GP, or any healthcare professional about how to access these services in your local area.  If you are a Solihull resident, you can self refer here.

My Solihull map includes:

  • community activities, groups, organisations and meeting places
  • local charities (at their registered charity address, not at the location where the charity’s activities may take place)
  • places you can go for help to find work, training or education
  • places or organisations that can provide help and support for anyone affected by exploitation
  • community safety and local policing information
  • faith groups
  • sports and physical activities in Solihull

Visit our My Solihull maps webpage to find the support you need.

Solihull libraries are making the most of the borough’s library network by offering warm and welcoming spaces for anyone needing a place to spend some time, connect with others, or to work or study.

Libraries offer a range of free or low-cost resources, events, activities and learning opportunities, and provides a safe and inclusive community space for everyone, with access to free WiFi.

Staying safe

This is a difficult and challenging time for everyone however there is help, advice and support for anyone that is experiencing domestic abuse.

If you are at immediate risk you must still ring 999 - press 55 when prompted if you can’t speak. Find details of where and how to get free, confidential advice and support here.

If you’ve been affected by crime, call your local victim care team in the West Midlands on 0300 303 1977.

Lines are open from 8.00am to 8.00pm Monday to Friday and 9.00am to 5.00pm on Saturday. 

If you need support outside of their open hours, call their Supportline for free on 0808 1689 111 or request support via their website.

If you have a concern about someone’s welfare, these links provide more information:

If you're homeless or at risk of homelessness we can help.

Visit our homelessness webpage for advice and support.

Facing Mortgage repossession? Useful advice and tools can be found on Solihull Community Housing website.

Anti social behaviour can cause harassment, alarm or distress and typically includes:

  • threats of violence
  • domestic violence
  • drug production/supply/use/smells
  • dangerous dogs
  • verbal abuse
  • alcohol related nuisance
  • intimidation/harassment
  • graffiti/litter/flytipping
  • light pollution
  • hate crime (due to race, religion,disability, sexual orientation or transgender identity)

Visit our anti social behaviour webpage for advice and online reporting.

If you are a victim of crime or suspect a crime has taken place you should always report it.

Visit our report a crime page to find details of how to report a crime including hate crime, mate crime and modern slavery