Solihull Register Office Customer Survey

Solihull Register Office has a long standing reputation of providing excellent customer service and as part of our on-going commitment to improve, we are keen to seek the views of our customers. If you have recently accessed our services please can you spare a few moments to complete a customer survey.

Solihull Register Office Satisfaction Survey

Register a birth

All births must be registered in the district where they occurred, within 42 days of the child being born.

Who can register a birth?

Married parents

The mother or father can register the birth on their own and include both parents details if they were married when the baby was born.

Unmarried parents

If the parents were not married to one another at the time of the birth, only the mother can register the birth alone. If the father's details are to be included in the birth entry, then both parents should attend together.

If the father wishes to have his details included, but is unable to attend with the mother, he must sign a Statutory Declaration of Acknowledgement of Parentage form, in the presence of a solicitor. The child’s mother will need to bring the completed form to the registration.

How to register a birth

If the birth took place in Solihull you can register the birth at Solihull Connect at The Core between the following times: 10.00am to midday and 2.00pm to 4.00pm Monday to Friday only (this service is not available on Saturdays or at any other office). No appointment is required.

What if I can't register the birth in the area where the baby was born?

If it is more convenient, you may make a declaration in person at another Register Office who will then post the details to the relevant office.

We also offer a declaration service if the birth took place outside of Solihull. To make a declaration appointment please call 0121 704 8002. The birth declaration will take place at our Solihull Connect walk in centre at Chelmsley Wood.

What information will you need?

The registration process normally takes around 25 minutes. You will be asked for the following information:

  • date, place of birth and sex of child
  • full name and surname that you wish your child or children to be known by
  • full names of the parent or parents, their date and place of birth, date of marriage, if applicable and occupations
  • the number of children the mother has had previously by her present husband or any former husband

To ensure accuracy and reduce the need for corrections it may be helpful to bring the following documents to the registration:

  • your passport or birth certificate(s)
  • council tax bill
  • driving licence if held
  • all marriage/civil partnership certificates
  • deed poll or statutory declaration if appropriate

The absence of supporting documents will not prevent registration.

If English is not your first language you may ask a friend or relative to go with you to register. However, you must register the birth personally, a helper cannot register instead of you.

Birth certificates

At the time of registration the cost of a short birth certificate is £11 (the short birth certificate will show only the baby's forenames, surname, sex, date of birth and district of birth). We' also can provide a full birth certificate at a cost of £11 if required.

Our copy certificates page has information on how you can order a copy after registration.

Re-registering a birth

If you wish to include the natural fathers details to the birth entry, or the natural parents marry one another after the birth, it is possible to re-register the birth.

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