Essential maintenance

As part of improvements to our network we will be updating our internet connection from Tuesday 22 to Thursday 24 October 2019.

While we don’t anticipate any downtime you may notice a short interruption of our online services during 6.00pm to 8.00pm.

We thank you for your patience while this work is completed.

Solihull Register Office Customer Survey

Solihull Register Office has a long standing reputation of providing excellent customer service and as part of our on-going commitment to improve, we are keen to seek the views of our customers. If you have recently accessed our services please can you spare a few moments to complete a customer survey.

Solihull Register Office Satisfaction Survey

Copy certificates

Apply for a copy certificate for a birth, marriage, civil partnership or death that was registered in Solihull.

Apply online

When you apply for a copy certificate online you'll be asked to create a customer account so that you can be kept up to date with the progress of your request.

If you are adopted you should apply directly to the General Register Office (GRO).

Copy birth certificate

Copy death certificate

Copy marriage or civil partnership certificate

Before you apply please read our certificate fees and how long it will take. If you require a priority service this incurs an additional charge.

General Register Office

You can order a copy of a birth, adoption, death, or marriage certificate in England and Wales with the General Register Office (GRO).

Applications for Birth, Death, Adoptions and Civil Partnerships registered within the last 6 months (for marriages this period is extended to 18 months) cannot be made online.

Apply by telephone

Call 0121 704 8002 and pay using a credit/debit card.

What Information do I need to provide?

  • the type of certificate you are seeking: birth, marriage, civil partnership or death
  • the name or names the certificate applies to
  • the date of the event (If the actual year is unknown we can search up to two years either side of the year provided)
  • the place of the event (Solihull has more than 50 places where people can have a civil marriage/partnership, therefore it is not always possible to search all registers where the place is not specified)
  • any other relevant information that may help us to locate the certificate

Fees and how long it will take

The cost of a certificate is £11.

At the time of your booking you can choose to either:

Your certificate will be posted or ready for collection after 7 working days.

We are not liable for any certificates that are delayed or lost in the post. If your posted certificate does not arrive you will be required to purchase a replacement.

Priority service

Our priority service costs £35.

If you order before 1.30pm your certificate will be ready on the same day for either:

If you order after 1.30pm your certificate will be ready on the next working day.

We cannot guarantee the priority service or a refund of the administration costs if the information we receive is inaccurate or insufficient for us to issue the certificate.

Live Chat

graphic which links to our Live Chat service


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