Garden waste collections
Garden waste collections are taking place, please note that there may be some disruption to the service.
Please help the crews to empty your bin by following these simple steps.
Stay 2 metres away
For your safety and the safety of our crews, please ensure that you stay 2 metres away from them. Failure to follow social distancing will mean that we will be unable to empty your bin.
Compacted and heavy bins
Please do not overfill or compact garden waste in your bin. If your bin is too heavy to put on the vehicle lift by the collection crew the crew will have to leave it and you will need to remove some of the waste for your next collection. We cannot return to empty a heavy or compacted bin.
As a general rule the bin should be easy to move with very little effort required - if the bin feels heavy to you it probably is too heavy to safely put on the vehicle lift.
No additional waste
We can only collect waste that is presented in the green garden waste bin and will not take additional waste on top of or at the side of the bin. If you have surplus garden waste please store it and put it in your bin for your next scheduled collection.
No soil or turf
Please do not put soil or turf in your garden waste bin - this does not compost and is also very heavy. Please try to remove as much soil as possible from plant roots. A list of what can and cannot be recycled can be viewed here.
Plastic and bags that state that they can be composted should not be included in your garden waste bin. These will be classified as contamination at the composting facility and the load may be rejected.
Additional garden waste collections
If you have purchased an additional garden waste collection you should have received a 2020 sticker. If your additional bin does not have a sticker on it, it will not be emptied.
You can report a missed collection online after 4.00pm on the day of your scheduled collection.
Report a missed collection
Thank you for your patience and support