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We will be completing maintenance on Saturday 24 October and Saturday 25 October 2020 to improve our online services.  

  • From 6.00am to 10.00am on Saturday 24 October you may experience a short delay when accessing our online services
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Get help and advice about domestic abuse

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In an emergency call 999 or tell the police about your situation by calling the 101 non-emergency number.

Find help and support.


  • you are not to blame
  • you are not alone
  • you can get your life back

Personal Safety Plan

You won’t be able to stop your partner’s abuse but creating a Personal Safety Plan can help in times of crisis. A plan can help you think about the steps you can take to stay safe if you're a victim of abuse.

Helping someone you know

While it’s upsetting to see someone you know being abused there are basic steps you can follow to provide support:

If you’re supporting someone you could try saying the following:

  • ‘It’s wrong and it’s not your fault - no one deserves to fear domestic abuse ’
  • ‘If you want, you can leave now, whether it’s for a break or for good - there are places of refuge you can go where you’ll be safe, or you can stay with a friend or relative’

Help if you are hurting someone you love

If you are hurting someone you love visit the Respect website or call 0808 802 4040. Respect provides confidential advice that can help you change your behaviour and develop a positive relationship.

Many people spend a considerable amount of time providing unpaid care for a family member or partner who is ill, frail, disabled or has mental health or substance misuse problems. While unpaid carers do an admirable job there's sometimes a risk of carers causing harm.

Often this harm is unintentional and can arise from a lack of coping skills or stress. If abuse is directed towards one person, in a careful and planned way that leaves the victim feeling controlled and powerless then it’s considered domestic abuse. If you are struggling to cope as a carer you can discuss this with an adult social care or health professional.

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