Latest information 

Last reviewed: Monday 6 April 2020 at 5.10pm

Please use these links for the latest advice from the Government and the NHS

Communities and Solihull Council working together to tackle COVID-19

Schools over Easter

For the current information on schools, including details of those which will be open over the bank holiday weekend, please see here.


If you want to volunteer (and it is safe for you to do so) and you can’t find a local group covering your area, then you can ring us  at ‘Here 2 Help Solihull’ on 0121 704 6811 or email

Here are five ways to support yourself, your loved ones and your community – together we can help to keep safe, keep calm and keep well. Please take time to read and use this handy advice sheet produced by local communities and Solihull Council:

Shielding for really vulnerable people

If you or a family member are one of the 1.5 million people that the government has identified as being particularly vulnerable to COVID-19 on medical grounds you should have received a letter from your GP, titled “IMPORTANT ADVICE TO KEEP YOU SAFE FROM CORONAVIRUS”.

This is because the NHS has identified you, or the named person you care for, as someone at risk of severe illness if you catch COVID-19 and it outlines the special precautions you need to take to keep safe and contains important contact information.

If you are able to use existing help and support, please continue to do this. If you need additional support, please register online or by phone.  The details are in the fourth paragraph of the letter.  You can ask someone else, for example, a family member or friend to do this for you.

You can read the government guidance about shielding and protecting extremely vulnerable people here.

If you have received a letter from your GP and are in urgent need of food, please email  or call 0121 704 8704 and the team will contact you to arrange food supplies.

Safeguarding vulnerable adults and children

Please be assured that we will continue to provide safeguarding support to vulnerable adults and children. Please contact us in the usual way, especially if you have a concern about someone’s welfare.  These links provide more information:

Financial support for individuals affected by COVID-19

There's financial help available if you've had an income drop as a result of COVID-19; including losing your job, losing contracts or your household income reducing because someone else in the household is self-isolating or in hospital.

If you are out of work, on reduced pay or on a low income, you maybe eligible for council tax reduction.

We appreciate, that during these unprecedented times, many residents will be concerned about bills including their council tax. You can find more information and help with your council tax here.

Financial support for businesses affected by COVID-19

Following the recent Government announcements, Expanded Retail Relief will give eligible businesses 100% relief from their business rates in 2020/21. Further details can be found on our business rates page where you can also find information on cash grants for small businesses.

The latest advice for businesses can be found here:

West Midlands Combined Authority guidance

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