Essential maintenance

We will be completing maintenance on Saturday 24 October and Saturday 25 October 2020 to improve our online services.  

  • From 6.00am to 10.00am on Saturday 24 October you may experience a short delay when accessing our online services
  • From 8.00am to 10.00am on Sunday 25 October our website and online forms will be unavailable

Thank you for your patience while this work is completed.

Money advice

If you have had a drop in income as a result of COVID-19 - including losing your job, losing contracts or a drop in household income because someone else in your household is self-isolating or in hospital - there is lots of advice and support available.

Self-isolating Payment Scheme and First Right of Appropriation of Funds

If you have been told by the NHS to self-isolate on or after Monday 28 September 2020, either because you have tested positive for COVID-19 or you have been in contact with someone who has tested positive, you may be entitled to some financial support during your self-isolation period.

Banks are not allowed to use the self-isolation payment - or any other benefit - to repay an overdraft. This is called - First Right of Appropriation of Funds. You can apply for a Self-isolating Payment and find out more about First Right of Appropriations of Funds here.

Coronavirus Job Retention Scheme

Check if you could be covered by the Corona Virus job retention scheme.

SCH tenants

If you are an SCH tenant and are worried about paying your rent, please call the SCH Contact Centre on 0121 717 1515. A member of staff will talk you through what support is available and connect you to the right services and information for your needs. You can also get money advice from moneyadvice@solihullcommunityhousing.org.uk or visit https://www.solihullcommunityhousing.org.uk/tenants/money-advice/

Council Tax

If you are out of work, on reduced pay or on a low income, you maybe eligible for a council tax reduction.

If you are experiencing severe financial hardship or have experienced a crisis or event through no fault of your own and you have claimed any statutory exemption or discount that is available, you may also be eligible for a council taxdiscretionary reduction in liability.

Housing benefit, universal credit and other support

There's lots of financial help available if you've had an income drop as a result of COVID-19.
For information about housing benefit, universal credit and links to other grants and support please see here.

If you don’t have an income, your pay has significantly dropped or you are waiting for benefits, please contact Solihull Connect on 0121 704 8284. A member of staff will talk you through what support is available and connect you to the right services and information for your needs.

Business support

For up to date information about Coronavirus, COVID 19: Guidance for Businesses, please visit Solihull for Success

Claim for your employees' wages through the Coronavirus Job Retention Scheme.

Bounce Back Loans Scheme for small businesses

The new Bounce Back Loans Scheme announced on 27 April will bolster the existing package of support available to the smallest businesses affected by the coronavirus pandemic by providing loans of up to £50,000.

The scheme will launch for applications on Monday 4 May. Further information as well as how to apply can be found here.

Farmers, landowners and rural businesses

The latest Information for farmers, landowners and rural businesses during the coronavirus (COVID-19) outbreak can be found here.

Basic Payment Scheme (BPS)

The deadline for submitting applications for BPS 2020 is extended by one month to midnight on 15 June 2020, in recognition of the disruption caused by coronavirus (COVID-19).

You should apply online using the Rural Payments service as this is the quickest and safest method to use.

Further information can be found here.

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