Each year we check that the right people are registered to vote at every address in the Borough.
From the middle of July, you will be contacted by Electoral Services to check that the details we have are correct.
What do I need to do?
This year, we may send you an email about the annual canvass, rather than posting a paper form through your door. If you have provided Electoral Services with your email address we will use that to contact you. Please follow the instructions on the email.
If we do not hold your email address (or if you have not responded to the email) then our Canvassers will be hand delivering letters to households in August, asking residents to check the information is correct, even if they have recently registered to vote, the house is empty, or people have moved out.
However, not every property is required to respond. Please follow the instructions on the form you have received. If you have been asked to respond, then the quickest and easiest way is online. You'll need the security codes that are printed on the letter. When logged in you should let us know whether the information is correct. If it isn't, you can update it.
What if I have been asked to respond, but I can't get online?
If there are no changes to the information printed on the form text NOCHANGE to 80212 followed by both parts of your security code, or call 0800 197 9871 and when prompted enter part 1 and 2 of your security code.
If the information printed on the letter isn't correct, make any changes in the table and post the form back to us or call us on 0121 704 6042.
If you haven't responded by October you will receive a visit from one of our Canvassers, who will be asking you to complete the information with them using a tablet device. They will be wearing a Solihull Metropolitan Borough Council uniform and identity badge and will make visits throughout the day and evening and during weekends.
The information you provide about the residents of your household is the first step in the process and those who are not registered to vote will need to register themselves at www.gov.uk/registertovote or we will send them a form.
Where will I find my security code?
Your unique security code can be found printed on the letter sent through the post, or if you have received an email, it will be in the body of the email text.
Do I list everyone who lives at the property?
You need to include the name and nationality of everyone aged 16 or over who is resident and eligible to register to vote. If there are no eligible residents, you should state why this is the case.
A white card has been put through my letter box, what is it?
If a white card has been posted through your letter box then you have missed a Canvasser calling at your door. They are calling to obtain a response from the property for the annual canvass. Please follow the instructions on the card to respond.
A blue card has been put through my letter box, what is it?
If a blue card has been posted through your letter box then you have missed a Canvasser calling at your door. They are calling for a response to your electoral registration application. You may have informed Electoral Services that you live at the property, however you are now required to register to vote (which is a separate process). The quickest and easiest way to register to vote is by going to www.gov.uk/register-to-vote. Alternatively please call the office on 0121 704 6042.
My son/daughter is living away at university, should I register them there or at home?
Your son/daughter can register at their home address as well as their university address, but must not vote more than once in the same election. This means they can vote in local elections at both addresses as long as they are in different local government areas, but cannot vote at both addresses in a Parliamentary election.