It’s an emergency!
If you have a flooding emergency contact West Midlands Fire Service on 999 or 112.
During flooding you should focus on the safety of yourself and others and make sure to stay out of floodwater. For more information visit CSW Prepared.
If you have been affected by flooding we would be grateful if you could complete the following online form, which asks questions about your property and the impact of the flood.
The results will help us to understand the impact of flooding better, identify ways in which flood risk management authorities can work closely together for your benefit, and enable comprehensive, integrated and efficient flood risk management.
Please note that your name, address details and contact telephone numbers will be used by Solihull Metropolitan Borough Council, its partner consultants, the Environment Agency and Severn Trent Water for the purpose of this flooding investigation. Under no circumstances will your personal details be given to any other organisation or person.
We very much appreciate your help in completing the survey. Should you have any questions or any further information relating to flooding that you have not already sent to us please call 0121 704 8004 or email firstname.lastname@example.org.
Any photos or videos of the flood can also be sent to email@example.com.
Solihull Council’s Role
We are the Lead Local Flood Authority (LLFA) for Solihull and as such we are responsible for co-ordinating flood risk management across the borough. We are required to:
- prepare and maintain a strategy for local flood risk management in Solihull
- coordinate views and activity with other local bodies and communities through public consultation and scrutiny, and delivery planning
- maintain a register of assets - these are physical features that have a significant effect on flooding in their area
- investigate significant local flooding incidents and publish the results (known as Section 19 investigations)
- comment on planning applications
- issue consents for altering, removing or replacing certain structures or features on ordinary watercourses
- play a lead role in emergency planning and recovery after a flood event
As the Lead Local Flood Authority, Solihull Metropolitan Borough Council carries out investigations into flooding incidents.
We have undertaken the following Section 19 investigations to date:
Flood Risk Management and the Planning System
Flood Risk Management is heavily entwined with the planning system to ensure that new development is located away from areas that are considered to be at high risk of flooding and to ensure that it does not cause additional risk to those living downstream.
Various policies and plans relating to flood risk in Solihull have been published, as follows:
- Solihull Local Plan
- Preliminary Flood Risk Assessment
- Strategic Flood Risk Assessment
- Water Cycle Study
- Local Flood Risk Management Strategy
- A Guide to SuDS and Drainage in Solihull
- Surface Water Management Plan (in progress)
The role of other partner organisations
As LLFA, we work with a number of other Risk Management Authorities (RMAs) to manage flooding across Solihull.
Solihull Council Highways Services
We are responsible for fixing drainage and flooding issues on highways and roads, including blocked drains and gullies on the roads. Ditches alongside roads are normally the responsibility of adjacent landowners.
Call 0121 704 8000 to report flooding on a highway, including blocked drains and gullies on roads.
Severn Trent Water
Severn Trent Water are responsible for managing the flooding and flood risk from public sewers and water mains across Solihull. This includes making sure they can maintain essential water supply and sewerage services during a flood. They are also sometimes responsible for removing surface water from your property via the public sewer system for treatment.
Call 0800 783 4444 to report flooding from one of their burst water mains or sewers.
The Environment Agency is responsible for flood risk management activities on main rivers within Solihull (the River Blythe and River Cole), for regulating reservoir safety, and providing flood warnings.
Call 0345 988 1188 or 0800 80 70 60 to report a flooding issue from a main river or reservoir in Solihull or you wish to carry out work on a main river.
The Environment Agency report live flooding updates within the West Midlands area.
Highways England is responsible for drainage of the motorways that run around Solihull (M6 & M42).
Call 0300 123 5000 to report flooding issues on the roads listed above.
Landowners of any kind have a responsibility to prevent flooding from their land (riparian ownership).
A riparian owner is responsible for any watercourse within or adjacent to the boundaries of their land, e.g. a watercourse (river or stream), ditch, or culvert. Legal action could be taken if a lack of maintenance causes flooding.
You can find more information about owning a watercourse at Gov.UK.
FloodRe is the national scheme designed to help provide better access to affordable home insurance for those in high flood-risk areas across the UK. It represents a long-term, sustainable approach to providing home insurance for those at flood risk.
For further information on FloodRE you can download a leaflet.