Here2help - Community support

Places you can get information, advice and support within the community

Our Community Advice Hubs in Chelmsley Wood Library and Solihull Connect at The Core in Solihull town centre are available Monday to Friday to discuss and support you or the person you care for.

What our hubs can help with

Our Community Advice Hubs bring together a partnership of local organisations to provide you with high quality information, advice and support, such as:

  • care in and out of the home
  • disability and long-term conditions
  • mental and physical health
  • learning disability
  • benefits and grants
  • direct payments
  • debt and money problems
  • general health and wellbeing
  • leisure, clubs, activities and exercise
  • employment
  • legal problems
  • energy efficiency
  • filling out forms

How to get help from the Hubs

To ask for help from our Community Advice Hubs you must be over 18 years old and live permanently in Solihull.

You can see when drop-in sessions are available at the Community Advice Hubs website.

To contact the hubs or book an appointment:

You can visit the hubs with a friend, family member, or your carer. Carers can also visit the hubs for face-to-face information and advice from the highly trained staff.

CAB provide free, confidential and impartial advice. You may have money, benefit, housing or employment problems. You may be facing  a crisis, or just considering your options Their goal is to help everyone find a way forward, whatever problem they face.

CAB Solihull is an independent charity and part of the Citizens Advice network across England and Wales.

Call: 08082 787 976

The Specialist Advice line is open Monday to Friday between 10am to 2.30pm

The Office is open for advice on the day every Tuesday and Friday, between 10am and 2.30pm

Visit the website for locations and opening times.

My Solihull map includes:

  • community activities, groups, organisations and meeting places
  • local charities (at their registered charity address, not at the location where the charity’s activities may take place)
  • places you can go for help to find work, training or education
  • places or organisations that can provide help and support for anyone affected by exploitation
  • community safety and local policing information
  • faith groups
  • sports and physical activities in Solihull

Visit our My Solihull maps webpage to find the support you need.

A Warm Welcome Space

There are many sites in the borough that are friendly and inclusive places for all members of the community, offering not just warmth but a place to enjoy activities. They are somewhere people can go to enjoy the company of others, ideal if you are feeling lonely or can't afford to heat your home.

Every community is different, so sites are being set up in different places, this might be a:

  • community room
  • village hall
  • library
  • church room

You can find a Warm Welcome Space and see what they offer at:

Solihull Libraries

Solihull libraries are offering a warm welcome this winter, with increased events and activities. Alongside these events, you can also visit a library to spend time browsing books, access warm refreshments, take advantage of free PC usage (up to 3 hours) and connect with others within safe and inclusive space.

To see our locations and opening times, please visit our Libraries page.

Creating a Warm Welcome Space

If you are thinking about providing a warm space in your community. There are a number of helpful sites to help you shape your offer. The important thing is that they should be warm, welcoming and safe places where people can go.

A range of support is available for all activities, groups and organisations within the borough who are considering setting a warm welcome offer. This includes the Council’s Community Development Team (CDT) and the Warwickshire and Solihull Community and Voluntary Action (CAVA).