Here2help - Crisis support

How you can find help and stay safe in a crisis.

This is a difficult and challenging time for everyone however there is help, advice and support for anyone that is experiencing domestic abuse.

If you are at immediate risk you must still ring 999 - press 55 when prompted if you can’t speak. Find details of where and how to get free, confidential advice and support here.

If you’ve been affected by crime, call your local victim care team in the West Midlands on 0300 303 1977.

Lines are open from 8.00am to 8.00pm Monday to Friday and 9.00am to 5.00pm on Saturday. 

If you need support outside of their open hours, call their Supportline for free on 0808 1689 111 or request support via their website.

If you have a concern about someone’s welfare, these links provide more information:

If you're homeless or at risk of homelessness we can help.

Visit our homelessness webpage for advice and support.

Facing Mortgage repossession? Useful advice and tools can be found on Solihull Community Housing website.

Anti social behaviour can cause harassment, alarm or distress and typically includes:

  • threats of violence
  • domestic violence
  • drug production/supply/use/smells
  • dangerous dogs
  • verbal abuse
  • alcohol related nuisance
  • intimidation/harassment
  • graffiti/litter/flytipping
  • light pollution
  • hate crime (due to race, religion,disability, sexual orientation or transgender identity)

Visit our anti social behaviour webpage for advice and online reporting.

Hate crime

The Safer Solihull Partners help people who are suffering as a result of a hate incident - whether it’s someone you know or a stranger - and understands that you may feel nervous about reporting it. You can contact one of our hate crime reporting centres in confidence - see below - or report to the police.

To report an incident to West Midlands Police call 101 or if it's an emergency dial 999.

You can also report crime completely anonymously at Crime stoppers at 0800 555 111.

For more information see -

Hate crime reporting centres

Our Solihull Community Advice Hubs bring together a partnership of local organisations to provide information, advice and support.

Central Solihull Community Advice Hub
The Core, Theatre Square, B91 3RG
Telephone: 0121 705 3588

Chelmsley Wood Community Advice Hub
Chelmsley Wood Library, 10 West Mall, Chelmsley Wood, B37 5TN
Telephone: 0121 705 3588

The Bromford Group provide support service for vulnerable people aged 16+ including housing support.

Flat 75, Wharf Lane, Solihull, B91 2LF
Telephone: 0121 704 9936

Tivoli Court
Flat 1, 237B Stratford Road, Shirley, B90 3AH
Telephone: 0121 733 8166

For free, confidential, impartial and independent advice visit Citizens Advice Solihull.

176 Bosworth Drive, Chelmsley Wood, Solihull, B37 5DZ
Telephone: 0300 330 9019

Solihull Action through Advocacy advocate for people with learning disabilities and older people.

11-13 Land Lane, Marston Green
Telephone: 0121 706 4696

Solihull Community Housing strive to ensure that all occupiers (tenants, owner occupiers and leaseholders) have a safe and peaceful environment to live in.

Telephone: 0121 717 1500

If you have been a victim of hate crime don't be afraid to report it. We'll work with you to ensure any incidents are fully investigated.

Telephone: 0121 704 6000

1 Herbert Road, Solihull, B91 3QE
0121 705 0228