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Support for rough sleepers

Solihull has very few people who sleep rough and those that do are in regular contact with the council’s outreach service. However, people’s circumstances can change, so Solihull Council is reminding residents about the help and support available for rough sleepers in the borough.

Cllr Karen Grinsell, Solihull Council’s Deputy Leader and Cabinet Member for Adult Social Care and Health, said: 

“We have lots of outreach support in place to help rough sleepers. This includes support for long term rough sleepers with complex needs to get accommodation and intensive support through the West Midlands Housing First scheme. In most cases, resolving accommodation issues alone is not enough to support people to move on with their lives and this project helps people to sustain their tenancies and recover from issues such as mental ill health or substance abuse.

“Our outreach support teams visit people regularly and explain what support is available and anyone who is concerned about a person sleeping rough should contact Solihull Community Housing or make a report to Streetlink.”

Cllr Alison Rolf, Solihull Council’s Cabinet Member Stronger and Safer Communities, added:

“As well as a small amount of rough sleepers, Solihull has some people who beg for money. Some of these people may be homeless and living in hostels rather than rough sleeping and some aren't homeless.

“This is a complex issue so Solihull has developed a multi-agency begging strategy that considers the circumstances of those presenting as homeless who beg and how the council and its partners can respond. It complements the work already in place to support homeless people in need and people who beg to sustain their life choices.  

“As part of this strategy, Solihull has set up an alternative giving scheme which is due to have its official launch next month. Change into Action gathers donations to support the specialist organisations already working with homeless people in Solihull, making sure that money given by the public helps to change the circumstances of rough sleepers and those at risk of rough sleeping.”


To contact Solihull Community Housing for emergency provision call 0121 717 1515

To report and refer a rough sleeper for help, contact Streetlink at or call 0300 500 0914

To make a donation to Change into Action visit or visit one of the collection points at Sporting Barbers and Specsavers on Solihull High Street, Touchwood Solihull, William Hill on Station Road, Solihull or Asda at Parkgate shopping centre, Shirley.

If you think the person you are concerned about is in immediate danger then please call 999.

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