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New bereavement helpline

Published 5 May 2020

Due to the Coronavirus pandemic, we are facing a tragic loss of life, often under very difficult circumstances. Being in ‘lockdown’ is tough, but for those who have lost a friend or loved one during this time, it can be even harder.

To help support those who feel isolated and are suffering as a result of a loss, a new bereavement helpline is now available to people in Birmingham and Solihull, five days a week.

Dr Angela Brady, Deputy Chief Medical Officer at NHS Birmingham and Solihull Clinical Commissioning Group, said: “Losing a loved one is always difficult, but for those who live alone or are cut off from their usual support network, it can be extremely difficult.

“It is important to remember that taking care of our mental and emotional wellbeing during the pandemic is just as important as our physical health. Being able to talk to someone in a time of need can help alleviate some of the stress and grief that comes with losing a relative or friend.”

If you are in need of support, there is help available. Please call 0121 687 8010.

The opening hours for the telephone support are:

  • Monday, Wednesday, Friday: 9am-5pm
  • Tuesday, Thursday: 9am-8pm
  • Saturday and Sunday: 12pm-5pm (from 1 June 2020)


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