Some of our services will be unavailable or open at different times during the festive season.
Council offices and Solihull Connect
Council offices including the Solihull Connect contact centre and Solihull Connect Walk In centres will be closed on:
- Monday 26 December
- Tuesday 27 December
- Wednesday 28 December
- Monday 2 January
- Tuesday 3 January
They will open as normal on all other weekdays.
Libraries
Visit our library closures page for opening days and times.
Recycling and rubbish collections
There will be no collections on Monday 26 December.
Parking enforcement is suspended from 7am on Wednesday 21 December to 7am on Wednesday 4 January, when enforcement will resume as normal.
Parking relaxation applies to roads subject to single yellow line restrictions only. People should continue to park considerately and safely and continue to comply with the Highway Code.
Bickenhill Household Waste and Recycling Centre will be closed on:
- Christmas Day
- Boxing Day
- New Year's Day
It will also close at 2.30pm on Christmas Eve and New Year’s Eve. To book a visit and view opening times visit Bickenhill HWRC.
Leisure Centres - for opening hours visit the North Solihull Sports Centre and Tudor Grange Leisure Centre websites.
Cemeteries are open 9am - 4.30pm, except on
- Christmas Day
- Boxing Day and
- New Year’s Day
when they will open from 10am to 2pm
Children's services
Children’s services will be closed on:
- Monday 26 December
- Tuesday 27 December
- Wednesday 28 December
- Monday 2 January
- Tuesday 3 January
They will be open as normal on all other weekdays.
The MASH email address will not be checked when the office is closed.
To report a safeguarding concern:
- when the office is closed or out of working hours please call 0121 605 6060
- during office hours please call 0121 788 4300
In an emergency always call 999.
Homeless enquiries / Rough sleepers
If you’re facing homelessness or concerned about someone who is sleeping rough you can contact:
- Solihull Community Housing on 0121 717 1515 with a description of the person
- StreetLink, the national rough sleeping reporting line, report a rough sleeper online or call 0300 500 0914
Emergency contact numbers
The out-of-hours / emergency phone numbers are:
- housing: 0121 717 1515
- social services: 0121 605 6060
- all other services: 0121 704 8000 (please listen to all instructions in message)