Consumer advice

Advice and support for consumers in Solihull is provided by Citizens Advice.

Citizens Advice works in partnership with us by offering first level advice and information on a wide range of consumer issues. More complex problems, or complaints requiring further investigation or assistance are referred to Trading Standards or other advice services.

To speak to Citizens Advice, please call 0808 223 1133. Opening hours are 9.00am to 5.00pm Monday - Friday (Textphone users should dial 18001 followed by Citizens Advice consumer helpline number 0808 223 1133).

Find a reputable trader

No rogue traders here logo

If you’re looking for a builder, roofer, landscaper, electrician or other trade professional visit

No Rogue Traders Here (NRTH) works in conjunction with Solihull Trading Standards, to rigorously vet all businesses who apply to join the network. This decreases the chances of things going wrong, when you need to hire a trader.

More than just a recommendation service, NRTH is completely free for consumers; monitoring the work and the price you are charged.

Working with Trading Standards, NRTH will also provide practical support to consumers if things go wrong.

Just go to to register or you can phone for free on 0800 233 5000.