For safeguarding concerns, such as if a child is at risk of being harmed, please call the Solihull Multi-Agency Safeguarding Hub (MASH) on 0121 788 4300.
We have several services to support families including:
- Family Helpline
- Family Support Workers
- drop in sessions
- parenting programmes
- professional support with assessments and plans
- Family Hubs
Family Helpline
The Family Helpline is a free phone line for families and professionals in Solihull to access support for parents and children.
Our dedicated team can provide advice, support and signposting if you need help with:
- parenting guidance
- child development
- support to encourage school attendance
- managing conflict
- tips for managing child behavioural issues
- ensuring health and emotional wellbeing needs are being met
You can contact the Family Helpline by calling 0121 788 4327.
Our helpline is open:
- Monday to Thursday from 9:00am to 4:30pm
- Friday from 9:00am to 4:00pm
Early Help assessment
If you are a professional working with children or families, you can complete an Early Help assessment.
Community-led Early Help assessment
Family Information Service
The Family Information Service offers information, advice and guidance on a wide range of services including childcare, activities and support services as well as funded childcare places and free school meals.