Council services over Christmas
Some of our services will change during the festive season.
Early Help
Early Help in Solihull is about getting children, young people, parents, and carers the right support at the right time.
For safeguarding concerns, such as if a child is at risk of being harmed, please call the Solihull Multi-Agency Safeguarding Hub (MASH) on 0121 788 4300.
Our summary shows the wide range of support available for families in Solihull, including those with Special Educational Needs and Disabilities.
Support features the Solihull Family Hubs, Family Helpline, Early Help coordinators, and much more.
Family Helpline
The Family Helpline is a free phone line for families and professionals in Solihull to access support for parents and children.
Our dedicated team can provide advice, support and signposting if you need help with:
- parenting and family guidance
- child behaviour issues
- support to encourage school attendance
- managing conflict between parents
- tips for managing child behavioural issues
- ensuring health and emotional wellbeing needs are being met
You can contact the Family Helpline by calling 0121 788 4327.
Our helpline is open:
- Monday to Thursday from 9:00am to 4:30pm
- Friday from 9:00am to 4:00pm
Early Help assessment
If you are a professional working with children or families, you can complete an Early Help assessment.