Children eligible for Early Education Funding are entitled to up to 15 hours of childcare per week up to a maximum number of hours per term. The 15 hours per week will be offered in a range of ways and the childcare setting will be able to advise you of the patterns they are able to offer.
If you are concerned you may not be getting your full entitlement from your private, voluntary or independent childcare provider or are being charged incorrectly please look at our frequently asked questions which you can take with you to your childcare provider to check they are providing the free entitlement correctly.
If you are still unhappy you can contact the council using the Corporate Complaints policy.