Contact Centre phone lines
On Wednesday 16 July 2025, Contact Centre phone lines will open at 10:00am as opposed to 9:00am
If you think that a parking fine has been wrongly issued, you have 28 days to challenge from the date the fine was issued.
If you think that a parking fine has been wrongly issued, you have 28 days to challenge from the date the fine was issued.
All challenges must be put in writing. Under no circumstances will an appeal be accepted verbally or in person.
Please ensure that you include the Penalty Charge Notice (PCN) number and submit your appeal by:
You can appeal by sending a letter to:
Parking Enforcement
Solihull Council
Council House
Solihull
B91 3QB
After investigation of your case, we will then respond in writing, either cancelling the fine, or identifying that there were not proper grounds for cancellation.
After we've received your appeal we'll provide our response within 56 days.
Guidelines for the consideration of Challenges and Representations against Penalty Charge Notices.