Essential maintenance
Due to essential maintenance, some of our online services will be unavailable from 8:00am to 11:00am on Sunday 10 August 2025.
Thank you for your patience.
Assisted collections for rubbish and recycling collections
If you are struggling to move your bins and boxes and there is no one who can do this for you, we may be able to help with your collections.
Apply for or renew assisted collections
If you are eligible you will receive assistance from your next scheduled collection as long as you provide notice of 5 working days.
So that we can easily find your bins they need to be at the front of your property and visible from the road.
If you no longer need this service please tell us.
We regularly check who we provide assistance to and will contact you to ask if you still need assistance.
If we find that:
then we will stop providing you with assisted collections.