Essential maintenance
Due to essential maintenance, some of our online services will be unavailable from 8:00am to 11:00am on Sunday 10 August 2025.
Thank you for your patience.
Our guides can help you fully understand the waste and recycling service we provide for our customers
Our guides can help you fully understand the waste and recycling service.
Our householder guide provides information on how our policies help us to deliver your household collection service.
Our managing agent guide provides information on our service for:
Our developers guide is for developers from small to large scale and tells you what we require to deliver our service from planning through to developing and completion.
Our household waste recycling guide provides information on what you can expect when visiting the site and what you can do to the make the most of your visit.
We have developed a set of documents detailing how the waste and recycling service is managed and our ambitions for the future.