Using Artificial Intelligence (AI)

Using AI to help prepare your enquiry, complaint or request.

You may choose to use AI to help prepare information for the council. AI tools can be helpful in organising information and making it clearer.

If you use AI, please check that the information accurately reflects what you want to tell or ask us. 

AI-generated content can sometimes include:

  • factual errors
  • incorrect references to legislation or guidance
  • information that is not relevant to your enquiry, complaint or request

Protecting personal information

Before entering information into AI, consider whether you need to include personal or sensitive details about yourself or someone else. 

Only share what is necessary.

Before you submit your information

Before submitting information to the Council, we recommend that you:

  • check that it is accurate and reflects what you want to tell or ask us
  • remove anything that is incorrect or not relevant
  • focus on the key points you would like us to consider

If the information submitted is inaccurate, unclear or not relevant, it may take us longer to understand what you need and respond.