Privacy Notice - Day Opportunities and Extra Care

Nature of work

The Hive (based within Park View)

The Hive provides day opportunities for people with a learning disability that provides them with stimulation, engagement, involvement, development, and holistic support.

Green Acres (based within Park View)

Green Acres is a service specifically designed for adults aged 18 years and over who have disabilities.  Green Acres provides physical, emotional and social support to service users, and respite for carers. 

Green Hill Way Day Opportunities

Green Hill Way Day Opportunities provides daily, a safe and healthy environment for Older adults some of whom are collected by Local Authority transport to/from Centre from/to their own homes.

Green Hill way extra care and Long View extra Care

Green Hill Way (GHW) extra care and Long View extra Care provides 24 hour emergency monitoring (GHW) and support for Solihull Community Housing tenants who live independently in their own premises within the building and surrounding area.

Bacons End Day Services – 23a Pike Drive, Three Trees Community Centre, Hub 3

Provides day opportunities for people with a learning disability that provides them with stimulation, engagement, involvement, development and holistic support. 

Older People's Day Services – Oak Trees Day Centre, Roundmead Day Centre

Provides daily, a safe and healthy environment for Older adults some of whom are collected by Local Authority transport to/from Centre from/to their own homes.

Why we need your information

In order to understand your needs fully and enable us to provide a safe service that meets your care and support needs.

Type/Classes of information processed

We process a variety of information relating to individuals including:

  • Personal details (Name, Home Address, Contact Telephone Numbers, Date of Birth, Gender, Ethnicity, NHS Number, Date of Death)
  • Height and Weight
  • Health conditions, disability, diagnosis
  • GP details
  • Lifestyle and social circumstances
  • Financial details
  • Family details
  • Lifestyle and social circumstances
  • Financial details
  • Employment and education details
  • Referral/Assessment Information

Who information is processed about

We process information about:

  • People over the age of 18 years who have a learning disability/Physical Disability/Older adults.
  • Family Members
  • Carers

Who information may be shared with

Where necessary or required we share information with:

  • Your family
  • NHS, including your GP and hospitals
  • Emergency services
  • Social Care professionals
  • Advocacy services
  • Care providers, for example, care agencies or residential homes

How long we will keep your information

Information is kept whilst people are receiving support from Adult Care and Support Operational Teams, and for seven years after this.

Transfers Overseas

Information may be transferred overseas to service user’s family members or representatives.