Privacy Notice - Streetcare, Forestry and Public Realm

Nature of work

Our Streetcare, Parks and Forestry services work hard to tackle the daily challenge of keeping our borough clean and green.

Working with our contract partner Veolia and Idverde, our Streetcare services keep our streets clean and clear from litter and debris by collecting around 5,500 tonnes of litter and mechanically sweeping almost 10,000 miles of roads every year. We cut and maintain over 10,000 miles of grass verges and over 20,000 miles of park and open space and are responsible for maintaining a vast variety of shrubs, hedges, floral and horticultural features throughout our highways, housing areas, parks and open spaces.

We are committed to maintaining and developing 18 principal parks and 1500 acres of open space, recreation and conservation areas. Ensuring our parks serve our communities as facilities for sport, recreation, learning, conservation and play. We have one of the highest number of Green Flag accredited parks in the West Midlands and over time we hope to continue to deliver this accreditation throughout all our parks. Service provision includes the Tudor Grange Cycle Track, Football pitches and allotments across the borough.

In conjunction with our contract partner Veolia and Idverde, we are responsible for maintaining the health, safety and wellbeing of over 40,000 street trees, not including the hundreds of thousands of trees throughout our parks and woodland areas. We are committed to maintaining Solihull’s trees and the “leafy” borough.

Why we need your information

In order for us to deliver the correct service we may also need to contact you to gain further information regarding your request. With relation to our annual services we will also contact you close to the renewal date for these services asking if you wish to continue for another year.

Type/Classes of information processed

Personal information - Name, address and contact details (phone number and/or email).

Who information is processed about

The classes of personal information we process include:

  • The requester of the service
  • Who the service is being delivered to

Who information may be shared with

Veolia and Idverde, the contractor who delivers the service.

How long we will keep your information

Business Need or maximum of 7+ years after service delivery.

Transfers Overseas

Information is not transferred overseas.

Further Information

For more information about this service please contact: