Copy certificates

Online payments

We are currently experiencing intermittent issues with payment made via a debit/credit card on our on line payment system or via our Automated Telephone Line (ATP).

If you have attempted to make a payment and your payment is declined, please do not attempt to make another payment as this could result in a duplicate pending transaction being placed on your debit/credit card.

Thank you for your patience while we urgently work with our supplier to resolve these intermittent issues.

Apply for a copy certificate for a birth, marriage, civil partnership or death that was registered in Solihull.

If you are adopted you should apply directly to the General Register Office (GRO).

What information do I need to provide?

  • the type of certificate you are seeking: birth, marriage, civil partnership or death
  • the name or names the certificate applies to
  • the date of the event (If the actual year is unknown we can search up to two years either side of the year provided)
  • the place of the event (Solihull has more than 50 places where people can have a civil marriage/partnership, therefore it is not always possible to search all registers where the place is not specified)
  • any other relevant information that may help us to locate the certificate

Fee

The cost of a certificate is £11.

Delivery time

Our standard certificates are sent by second class post, please allow up to 3 weeks for processing and postage.

We are not liable for any certificates that are delayed or lost in the post. If your posted certificate does not arrive you will be required to purchase a replacement.

Apply

When you apply for a copy certificate you'll be asked to create a customer account so that you can be kept up to date with the progress of your request.

Copy birth certificate

Copy death certificate

Copy marriage or civil partnership certificate

We cannot guarantee the priority service or a refund of the administration costs if the information we receive is inaccurate or insufficient for us to issue the certificate.

Fee

Our priority service costs £35.

Delivery and collection times

If you order before 1.30pm your certificate will be ready on the same day for either:

  • delivery by first class post
  • collection from Solihull Register Office after 3.00pm - You can find us at Homer Road, Solihull, B91 3QZ.

If you order after 1.30pm your certificate will be ready on the next working day.

We are not liable for any certificates that are delayed or lost in the post. If your posted certificate does not arrive you will be required to purchase a replacement.

Apply

To order your certificate call us on 0121 704 8000.

We cannot guarantee the priority service or a refund of the administration costs if the information we receive is inaccurate or insufficient for us to issue the certificate.

Corrections following initial Registration

Sometimes, information on a birth, marriage or death certificate is incorrect.

The government's website gives information on how to get a birth, marriage or death certificate corrected.

Please note that only mistakes, and not changes, can be amended on original certificates, such as spelling mistakes in names. Charges for correcting a mistake on a certificate are as follows:

  • New or additional forename or forename(s) given to a child within 12 months after the registration of the birth: £40.00
  • Correction of a birth or death entry not referred to the Registrar General: £75.00
  • Correction of a birth, death or marriage entry referred to the Registrar General: £90.00