Help with food and fuel

If you need assistance with getting food due to the coronavirus we can help.

Free school meals

For details of free school meals provision during this national lockdown visit our Free school meals page. 

If you have any queries please contact Solihull Connect on 0121 704 8001.

Help with food for your family

In response to the challenges the pandemic is causing for many families, Solihull Council is extending its support to families during the winter period and early Spring.

This is intended to provide additional help and support to households with food, utility bills and other essentials and has been extended until 16 April 2021.

Call Solihull Connect on 0121 704 8001, for information and advice on how to access local community support, food or financial assistance. Solihull Connect can also refer and connect families to local food networks, as well as to the Council’s Discretionary Crisis Fund (DCF).

The DCF can provide financial and fuel assistance to any household experiencing severe financial hardship. This includes access to food, fuel top-ups and, if needed, essential white goods.

If you are self-isolating and your family can’t help you to get your food shopping, you may find that there are groups of volunteers on your road and in your neighbourhood that you can ask to help using Facebook and other social media.

The Council’s call centre can help connect you to local community and neighbourhood support or refer you to a local food bank - just call 0121 704 6000.

Some food banks which usually only accept referrals are now allowing people to contact them direct because of COVID 19. To help them observe social distancing they would like people to phone or email rather than visit. Food banks can provide food directly in an emergency, although they cannot cater to personal taste.


The food banks that operate in Solihull are listed below:

  • Helping Hands can deliver food from 9.00am to 5.00pm. To arrange a food delivery please call 0121 704 6000.
  • Kingfisher Food Bank is open on Tuesdays and Fridays from 12.30pm to 2.30pm. To find out about their voucher system and arrange a time to visit and collect a food parcel, please call 07902030134 or email

There is also a Social Supermarket in Solihull which supports members:

  • Around Again Social Supermarket in Fordbridge is open every Tuesday and Thursday from 11.00am to 4.00pm. Please call 0121 448 0720 and select option 3 to arrange a time to collect a food parcel. They also need donations - if you would like to donate see the ‘Volunteering Safely’ section.

If an older person is experiencing any issues accessing food and needs support please contact Age UK Solihull on 0121 704 7840 or


Our Supermarket toolkit has information about supermarkets that deliver food, different ways to place an order, supermarkets that offer food boxes, setting up an account plus help with payment and voucher options.

Help to keep your house warm this winter

People and households struggling to pay their fuel bills and to keep their household warm due to financial difficulties as a result of the COVID-19 pandemic may be entitled to support as part of the COVID Winter Grant Scheme which has been extended to 16 April 2021.

Act on Energy

Fuel vouchers are available for families and households who are using pre-payment meters. There’s also help available to people who pay for their gas and electricity via direct debit, in receipt of paper billing or paying directly to a fuel supplier for oil or LPG.

Anyone who has seen a drop in income due to COVID-19 or is in receipt of benefits should check the eligibility criteria and complete a self-referral form here. Alternatively, call the Freephone line on 0800 988 2881 (Monday to Friday, 9am-5pm with an answering service for out of hours).

Additional support is available for boiler servicing, repairs or replacement where no other source of funding is available. This will ensure no family is left in a no heat situation. Call Act on Energy on 0800 988 2881.

Age UK Solihull

Age UK Solihull can help with heating repairs, heater provision and other essentials such as warm clothing, blankets, quilts, electric blankets and food vouchers.

For general enquiries please email or call the Solihull Winter Warmth Helpline on 0121 704 8080 (Monday to Friday, 9am-5pm). The service is for anyone who needs help with food and staying warm this winter.

Act on Energy and Age UK Solihull can provide help and advice for households which either don’t have any heating or have faulty heating in need of repair and maintenance. They can also help with buying white goods and other household essentials.

Funding for both projects has been provided by Solihull Council via the Government’s COVID Winter Grant Scheme, which has been extended until 16 April 2021. The funding is a fixed amount and will be allocated on a strictly first come, first served basis.