Help with food and fuel

If you need assistance with getting food due to the coronavirus we can help.

Help and support this winter

Winter can often be a difficult time for people. This year we know it could be even harder so Solihull Council has worked with local voluntary groups to create an information booklet to help you. Inside you’ll find information to help you keep warm, healthy and safe plus details of financial help and assistance. Wherever possible there are telephone numbers as well as web addresses.

Free school meals

For details of free school meals provision visit our Free school meals page. 

If you have any queries about vouchers please contact Solihull Connect on 0121 704 8001.

Help with food and fuel for your family

In response to the challenges the pandemic is continuing to cause for many families, Solihull Council is extending its support.

For advice, tips and practical help on keeping warm and making your home more energy efficient this winter contact the Solihull Winter Warmth helpline on 0121 704 8080, available Monday to Friday, 9.00am to 5.00pm. The Winter Warmth campaign is run in partnership with Solihull Council and Age UK Solihull.

Call Solihull Connect on 0121 704 8001, for information and advice on how to access local community support, food or financial assistance. Solihull Connect can also refer and connect families to local food networks, as well as to the Council’s Discretionary Crisis Fund (DCF).

The DCF can provide financial and fuel assistance to any household experiencing severe financial hardship. This includes access to food, fuel top-ups and, if needed, essential white goods.

If you are self-isolating and your family can’t help you to get your food shopping, you may find that there are groups of volunteers on your road and in your neighbourhood that you can ask to help using Facebook and other social media.

The Council’s call centre can help connect you to local community and neighbourhood support or refer you to a local food bank - just call 0121 704 8001.

You can also call the Community Advice Hubs for Information, Advice and Support on 0121 709 7590.

Some food banks which usually only accept referrals are now allowing people to contact them direct because of COVID 19. To help them observe social distancing they would like people to phone or email rather than visit. Food banks can provide food directly in an emergency, although they cannot cater to personal taste.

The food banks that operate in Solihull are listed below:

  • Helping Hands can deliver food from 9.00am to 5.00pm. To arrange a food delivery please call Solihull Connect on 0121 704 8001.
  • Kingfisher Food Bank is open on Tuesdays and Fridays from 12.30pm to 2.30pm. To find out about their voucher system and arrange a time to visit and collect a food parcel, please call 07902030134 or email kingfisherfoodbank@gmail.com

There is also a Social Supermarket in Solihull which supports members:

  • Around Again Social Supermarket in Fordbridge is open every Tuesday and Thursday from 11.00am to 4.00pm. Please call 0121 448 0720 and select option 3 to arrange a time to collect a food parcel. They also need donations - if you would like to donate see the ‘Volunteering Safely’ section.

If an older person is experiencing any issues accessing food and needs support please contact Age UK Solihull on 0121 704 7840 or info@ageuksolihull.org.uk.

Solihull Green Homes Warm Home

Our trusted Energy Partner ‘Act on Energy’ offer free advice on reducing fuel bills and using less energy. Act on Energy can also support you to access schemes that can help you heat your home. Contact the advice line: 0800 988 2881.

If you have an income of less than £30k per year and live in a home which doesn’t keep the heat, you could be eligible for a range of free upgrades to your property. Available measures include: loft insulation, wall insulation, solar panels and heat pumps. Up to £10,000 per property is available. To find out more please visit: Solihull Green Homes Grant.