Report safeguarding

How to let us know if you're worried about someone.

We all have a responsibility to protect children, young people and adults who may be at risk of abuse.

If it's an emergency, please call 999.

Worried about someone?

Children and young people

For members of the public

To report a child or young person at risk call 0121 788 4300 (Monday to Thursday 8.45am to 5.20pm, Friday 8.45am to 4.30pm).

If you are calling out of working hours (Evenings, weekends or bank holidays) please call 0121 605 6060.

Emergency numbers

If you have any difficulties calling our out of hours service, you can reach us on the following emergency mobile numbers:

  • 07350426528
  • 07350426529

Visit our safeguarding children page for more advice.

For professionals

Our professional referral is for people who work with children or young people.

Report a professional concern

Adults

For members of the public

If you are a member of the public and worried about your own safety or about the safety of someone else

Report a safeguarding concern

You can also call us on 0121 704 8007.

Our safeguarding adults page provides more advice.

For professionals

Our professionals safeguarding page is for people who work in adult social care.

Report a safeguarding concern as a professional

What will happen next?

Our first priority is to make sure you, and any other people who may also be at risk, are safe.

The details you choose to provide will be kept confidential, but we may need to share certain information (for example, with the police) to help keep you safe.

We'll listen to your circumstances and look at how serious things are before deciding how we respond. 

What we'll do

We'll then:

  • decide if we need to investigate or take further action to protect you
  • work together with different organisations to give you information and advice
  • provide an advocate for you and your carer if you need one