Looking after your bins will help us to save money. You can do this by keeping them in a safe place and putting your house number or house name on them.
Get a free replacement
We will replace your items for free if:
- you have moved into a new build home and there are no bins at the property
- this is your first request for a replacement
Please note, if you have already had a bin replaced within a 2 year period you will need to pay for your replacement container. We will only replace a container free of charge once in a 2 year period.
Damaged bins
Any damaged bins will only be replaced if they cannot be repaired or can no longer be safely used or emptied.
Cost of replacement items
The cost of a new of replacement bin is:
- £32.00 for a brown or green wheelie bin
- £4.00 for a black recycling box
- £24.00 standard black wheelie bin
- £32.00 large black wheelie bin (if you already have a larger bin)
There will also be a £9.00 delivery charge.
If you receive means tested benefits you may receive a 25% discount.
Request a replacement
To request a replacement container call 0121 704 8000.
Before we provide your replacement container, we may visit your property to check your current containers.
We may also on occasion provide refurbished bins.
Please note all our bins are stored outside and may have some rain marks on them when delivered.